Licensed Premier Relationship Banker (Premier Banker)

First Citizens Bank•Arden, NC

About The Position

This position builds full relationships with mass affluent clients through proactive outreach to an assigned book of business and referrals from bank partners. The banker strengthens and manages existing relationships by providing financial advice and partnering with investment and insurance specialists to deliver goals-based planning advice and services. The role provides guidance and fulfills customers’ loan and deposit needs, ensuring appropriate banking products and services support their financial goals. The banker cultivates relationships with branch and business banking teams within a defined bank area or market, as well as mortgage, FCIS, and other sales partners, to build and manage full financial relationships. The position may be filled as licensed or non-licensed. The role is responsible for achieving assigned individual and/or team financial, production, and relationship results; engaging customers, prospects, and referral sources through proactive outreach; and representing the Bank at community events when appropriate. It also requires customer-focused service, collaboration, compliance with banking regulations and procedures, completion of required training, and general office management duties as assigned.

Requirements

Bachelor’s degree and 4 years of experience in financial services relationship management, retail banking, private banking, or wealth management; alternatively, a high school diploma or GED and 8 years of experience in those fields.
Must have or acquire Series 6 or 7, Series 63, and state-specific life insurance licenses within 120 days of hire.
Must complete federal registration and annual renewal as required by the SAFE Act.
Must possess a valid driver’s license.
Position requires frequent driving to other offices and bank customers; a Bank car is not provided.
Skills include application of a structured sales process, providing financial guidance and expertise, financial literacy, financial analysis, credit underwriting, knowledge of retail banking products and services, business development, financial plan conversations, and knowledge of securities products and services.

Nice To Haves

2+ years in a licensed role.

Responsibilities

Achieve individual and/or team financial, production, and relationship results against assigned metrics and goals.
Align sales results with community needs and the Bank’s commitment to diverse lending.
Engage customers, prospects, and referral sources through proactive outreach.
Attend and participate in civic and community events when appropriate to generate business and identify potential CRA opportunities.
Use sales practices that create value for both customers and the Bank, with appropriate partnering, planning, and preparation to provide relevant financial guidance.
Foster collaborative partnerships that deliver value for customers, prospects, and colleagues.
Initiate conversations to uncover sales or referral opportunities; listen attentively, ask questions to understand customer needs and preferences, and take prompt action on immediate needs.
Seek coaching, support Bank initiatives, and use tools to optimize performance.
Comply with regulations, Bank policies, procedures, and delegated authorities to manage credit, operational, reputational, regulatory, and legal risks.
Complete required training by established deadlines.
Perform general office management duties as assigned to support operational efficiency.
Where the role includes taking deposits, ensure transaction accuracy and operational efficiency; accountability may include individual contribution and team performance.
Provide financial advice and partner with investment and insurance specialists to deliver goals-based planning advice and services.
Guide customers and fulfill loan and deposit needs with appropriate banking products and services.
Cultivate relationships with branch, business banking, mortgage, FCIS, and other sales partners to build and manage full financial relationships.