Licensed Senior Premier Relationship Banker

First Citizens Bank•Charlotte, NC

About The Position

This position builds and manages full relationships with mass affluent clients through proactive outreach to an assigned book of business and referrals from bank partners. The banker strengthens existing relationships by providing financial advice and partnering with investment and insurance specialists to offer goal-based planning advice and services. The position provides guidance and fulfills customers’ loan and deposit needs, aligning appropriate banking products and services with their financial goals. It also develops relationships with branch and business banking teams in a defined bank area and/or market, as well as with mortgage, FCIS, and other sales partners, to build and manage comprehensive financial relationships.

Requirements

  • Bachelor’s degree and 4 years of experience in financial services relationship management, retail banking, private banking, or wealth management; alternatively, a high school diploma or GED and 8 years of experience in those fields.
  • Must have or acquire Series 6 or 7, Series 63, and state-specific life insurance licenses within 120 days of hire.
  • Must complete federal registration and annual renewal as required by the SAFE Act.
  • Must possess a valid driver’s license; the position requires frequent driving to other offices and bank customers, and a bank car is not provided.
  • Skills in applying a structured sales process, providing financial guidance and expertise, financial literacy and analysis, credit underwriting, retail banking products and services, business development, financial plan conversations, and securities products and services.

Nice To Haves

  • 2 or more years of experience in a licensed role.

Responsibilities

  • Achieve assigned individual and/or team financial, production, and relationship goals in ways that align with community needs and the organization’s commitment to diverse lending.
  • Engage customers, prospects, and referral sources through proactive outreach.
  • Represent the Bank at civic and community events when appropriate to generate business and identify potential CRA opportunities.
  • Use sales practices that create value for both customers and the Bank, with appropriate partnering, planning, and preparation to support informed financial decisions.
  • Build collaborative partnerships that deliver value for customers, prospects, and colleagues.
  • Initiate conversations to uncover sales or referral opportunities; listen attentively, ask questions to understand needs and preferences, and promptly address immediate needs.
  • Seek coaching, support Bank initiatives, and use tools to optimize performance.
  • Comply with regulations, bank policies, procedures, and delegated authorities to manage credit, operational, reputational, regulatory, and legal risks.
  • Complete required training by established deadlines.
  • Perform assigned general office management duties to support operational efficiency.
  • When assigned deposit-taking responsibilities, ensure transaction accuracy and operational efficiency; results may include individual and team accountability.
  • Provide financial advice and partner with investment and insurance specialists to deliver goal-based planning advice and services.
  • Fulfill customers’ loan and deposit needs with appropriate products and services aligned to their financial goals.
  • Cultivate relationships with branch and business banking teams, mortgage, FCIS, and other sales partners.

Benefits

  • First Citizens Bank offers a competitive benefits program designed to meet associates’ needs; further details are available at the benefits website.
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