Licensed Practical Nurse - Phone Triage
About The Position
Licensed Practical Nurse - University Associates in Obstetrics & Gynecology, UFPC Location: Commack, NY Schedule: Full Time Days/Hours: Monday - Friday; 8:30 AM - 5 PM Pay: $28.62 - $35.74 Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring process and may occur during job review and promotional opportunities. Salaries vary depending on experience, education and current market for the position. Human Resources determines the external and internal equitable salary for each employee. The above salary range (or hiring range) represents Stony Brook CPMP’s good faith and reasonable estimate of the range of possible compensation at the time of posting
Requirements
- Graduate of an accredited school of Practical Nursing.
- Currently registered in New York State as a Licensed Practical Nurse (LPN).
- Must have excellent communications skills.
- Six months or more of experience working in a high volume ambulatory care setting answering phones, fielding messages via EMR.
Nice To Haves
- Three years’ experience in ambulatory care setting required as a LPN.
Responsibilities
- Accurately collects clinical data on patients and demonstrates competency in reporting abnormalities to Medical Provider.
- Field patient phone calls and troubleshoot medication management issues.
- Process medication renewals and complete prior authorizations as needed.
- Documents nursing observations, interventions, and patient’s response to treatment in patient records.
- Ensures that patients receive timely and appropriate care within the delivery system and facilitates internal and external referrals in collaboration with the Registered Nurse (RN).
- Maintains standard precautions in the provision of patient care.
- Demonstrates competency in answering phones, documenting clear, concise messages in EMR, providing accurate information to patients and providers, retrieval of reports.
- Keeps records of all laboratory work sent, files laboratory reports on client record, and prepares and processes Lab/Diagnostic requisitions.
- Conforms to policies and regulations governing patient rights and confidentiality of information.
- Adheres to protocol for patient message workflow.
- Perform all other related duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
