Licensed Practical Nurse- Triage

Triad Adult and Pediatric Medicine, Inc•High Point, NC

21h

About The Position

Under the general supervision of the Clinical Nurse Lead and in collaboration with the Director of Nursing, the Licensed Practical Triage Nurse provides care coordination and performs professional nursing functions to assess the severity of patients' health concerns, using TAPM-established Adult and Pediatric telephone protocols and clinical algorithms in collaboration with the RN and provider. The Licensed Practical Nurse (LPN) practices under the supervision of a Registered Nurse (RN) or licensed provider (physician, nurse practitioner, or physician assistant), in accordance with the North Carolina Nursing Practice Act (N.C. Gen. Stat. § 90-171.20 et seq.) and the North Carolina Board of Nursing (NCBON) rules and guidelines.

Requirements

Must hold a current, valid North Carolina LPN license
Currently CPR certified
High school diploma or GED required
Completion of an accredited LPN program required
Must have knowledge of disease processes, normal growth and development of all age groups
Must possess community health knowledge and theory
Must operate with culturally sensitivity with respect to working with persons and groups of diverse racial, ethnic, economic and social backgrounds

Nice To Haves

At least one 2-3 years of triage or clinical nursing experience is preferred
Associate’s Degree or further education preferred

Responsibilities

Manage nurse-directed patient telephone calls and from walk-in patients requesting health care services
Evaluate and assess patient’s health care needs based on patient’s signs and symptoms
Obtain appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care needs
Coordinate and schedule same-day and walk-in appointments on the provider schedule
Maintain a nurse only schedule
Assist providers with special procedures as needed
Manage prescription refills per protocol
Provides clinical support on the floor as needed to ensure adequate coverage and continuity of patient care
Serve as a clinical resource and professional role model for other nursing staff
Prioritize work tasks and services to ensure timely and efficient completion
Maintains accurate, clear, and concise documentation, including progress notes, problem lists, and medication lists, in accordance with clinical and organizational standards
Communicates appropriately and tactfully with staff, consultants, patients, significant others, and community
Participate in staff planning, in-service, and other meetings as needed
Administers medications and performs medical and nursing procedures as ordered within the scope of practice
Document symptoms/complaints, nursing assessment, advice provided and patient/caller response. Follows policies, procedures, and protocols to ensure consistency and departmental effectiveness as well as improve health care outcomes of patients/callers and their access to appropriate health care
Completes all patient-related documentation, including but not limited to prior authorizations, home health forms, and other required medical paperwork in a timely and accurate manner
Provide patient education: e.g. chronic disease, preventive and family
Participate in quality improvement programs
Assure that pertinent medical information is forwarded to proper departments as needed for continuity of patient care
Document in electronic health record (EHR), triage assessment, plan, implementation, and evaluation, follow-up
Administer certain medications, injections, immunizations, and family planning options as ordered by a provider and within LPN scope of practice
Under the direction of the Clinical Nurse Lead (RN), DON, or provider, assist with monitoring patient flow in the clinic to ensure that patients receive all recommended services in a timely manner