Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) - Windermere Family Medicine - West Ashley

Roper St. Francis Healthcare • Charleston, SC

6d • Onsite

About The Position

Roper St. Francis Healthcare is hiring an LPN or CMA for Windermere Family Medicine in West Ashley. The position is scheduled for 40 hours per week on a day schedule: Monday through Thursday, 7:40 a.m. to 5:00 p.m., and Friday, 7:40 a.m. to 1:00 p.m. The role serves patients in a family medicine practice and involves clinical and administrative duties, with responsibilities depending on the employee’s credentials and scope of practice.

Under a licensed professional’s direction, the LPN delivers patient care using the nursing process, contributes to patient assessment and care planning, coordinates care and patient education, and administers medications in accordance with organizational policies and state requirements. The CMA provides direct or indirect patient care within the Medical Assisting scope of practice, supports providers with patient visits and documentation, and may perform administrative and front-desk workflows. The role may also involve assisting with virtual visits and traveling to other facilities or adjusting hours as directed by the practice manager to meet patient-care needs.

The work involves a general office and clinical environment. Employees may encounter high stress, fluctuating workloads, interruptions, noise, bright lights, infectious materials, body fluids, hazardous substances, and other physical or environmental hazards. Universal precautions and appropriate personal protective equipment are required. Benefits may vary by market and employment status.

Requirements

• For the LPN role: current Licensed Practical Nurse license from the state of employment, or LPN applicant status (required).
• For the CMA role: active medical assisting certification from an accepted certifying organization (required); listed certifications include CMA, RMA, CCMA, NCMA, and NRCMA, subject to the stated South Carolina restrictions.
• For the CMA role: high school diploma or GED (required).
• For the CMA role in South Carolina: completion of one of the specified qualifying medical-assisting education or training programs is required.
• For the CMA role: BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St. Francis Healthcare locations; at Bon Secours Mercy Health it is preferred at hire and required before independent patient care.
• BLS certification is preferred upon hire and required within 30 days and/or before independent patient care for the LPN role.
• Ability to perform patient-care and documentation tasks, including taking and recording vital signs, monitoring patient condition, documenting medical records, administering medications within scope, managing patient communications, scheduling, and triage.
• Strong oral and written communication skills and the ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Medical terminology, attention to detail, and ability to multitask.
• Ability to use standard office equipment such as a computer, copier, phone, and fax machine.
• Ability to exercise universal precautions and use personal protective equipment and devices.

Nice To Haves

• For the LPN role: one year of clinical patient-care experience.
• For the LPN role: EPIC electronic health record training.
• For the CMA role: completion of an externship or clinical lab training.
• For the CMA role: one year of recent Medical Assisting experience.
• For the CMA role: completion of an accredited post-secondary Medical Assistant education program is preferred outside South Carolina.
• For the CMA role: an Assessment-Based Recognition in Order Entry (ABR-OE) may be acceptable if the incumbent cannot obtain MA certification, subject to the stated South Carolina restriction.

Responsibilities

• For the LPN role, analyze assessment data, evaluate patient condition, and collaborate with the provider to develop and maintain the plan of care.
• Provide education to patients, families, and staff in conjunction with other healthcare entities and under provider or manager direction.
• Coordinate patient care with other healthcare entities according to the plan of care.
• Administer medications safely and in accordance with organizational policies and applicable state requirements.
• For LPNs in lead positions, serve as subject matter experts and clinical and professional mentors within the practice.
• For the CMA role, identify significant changes in patient condition through data collection and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Show patients to examination rooms and prepare them for the physician.
• Maintain clinical and administrative skills in accordance with departmental competency guidelines.
• Maintain clean, orderly, and safe work areas, exam rooms, and equipment; ensure supplies and equipment are available and functioning properly.
• Assist with virtual health visits, including visit setup, pre-charting, patient preparation, troubleshooting, and gathering relevant patient information.
• Document accurately and appropriately in electronic medical records.
• Manage EHR in-basket messages according to the provider’s verbatim instructions.
• Perform front-desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
• Follow up on orders, appointments, referrals, and visits; collect co-pays as needed.
• Order supplies, track referrals, labs, and diagnostic tests, and dispose of contaminated supplies.
• Take and document vital signs; room patients; monitor patients during in-office treatments; document medical records; administer medications or vaccinations within scope; communicate patient conditions to medical professionals; manage patient messages; schedule tests and appointments; and conduct telephonic patient triage.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED