Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) - Windermere Family Medicine - West Ashley

Roper St. Francis Healthcare•Charleston, SC

7d•Onsite

About The Position

Roper St. Francis Healthcare is hiring a Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) for Windermere Family Medicine in West Ashley. The position is scheduled for 40 hours per week on days: Monday through Thursday, 7:40 a.m. to 5:00 p.m., and Friday, 7:40 a.m. to 1:00 p.m. The workplace is Windermere in West Ashley. The LPN delivers patient care under the direction of a licensed professional, such as a physician or nurse practitioner. This includes collecting and assessing patient data, identifying and prioritizing needs, evaluating care, coordinating patient teaching and care with other healthcare team members, and documenting within the scope of the role. The LPN collaborates with providers on plans of care, educates patients and families, coordinates care, and safely administers medications. LPNs in lead positions also serve as clinical and professional mentors. The Certified Medical Assistant provides direct and indirect patient care under provider direction and within the scope of practice. The CMA contributes to completing the patient’s chief complaint, records relevant patient and family needs, participates in care planning and implementation, and administers ordered medications within applicable guidelines. Duties also include preparing patients for examinations, documenting in electronic records, supporting virtual visits, managing messages and orders, maintaining a safe and orderly clinical environment, and performing administrative workflows as needed. The role may require travel to other facilities or adjusted hours to meet patient care needs, as directed by the practice manager. Work involves a general office and clinical environment, with possible exposure to infectious materials, hazardous substances, interruptions, high stress, and other conditions described in the posting. Employees are expected to use universal precautions and appropriate protective equipment. Roper St. Francis Healthcare describes benefits that may vary by market and employment status.

Requirements

For the LPN pathway: current Licensed Practical Nurse license from the state of employment, or LPN applicant status (required).
For the LPN pathway: BLS certification is preferred upon hire and required within 30 days and/or before independent patient care.
For the CMA pathway: active medical assisting certification from an accepted certifying organization is required; ABR-OE may be accepted if the incumbent cannot obtain MA certification, subject to the stated South Carolina restriction.
For the CMA pathway: BLS Basic Life Support from the American Heart Association is required at hire at Roper St. Francis Healthcare locations; at BSMH it is preferred at hire and required before independent patient care.
For the CMA pathway: high school diploma or GED is required.
For the CMA pathway in South Carolina: completion of one of the specified qualifying medical-assisting education or training programs is required.
Skills in taking and documenting vital signs, rooming patients, monitoring patient conditions, documenting medical records, administering medications or vaccinations within scope, communicating patient conditions to medical professionals, managing patient messages, scheduling tests and appointments, and telephonic triage.
Attention to detail, critical thinking, communication, collaboration, teamwork, conflict resolution, active listening, relationship building, time management, dependability, adaptability, flexibility, and accountability.
Ability to work collaboratively with patients, families, and teams in a high-volume environment; strong oral and written communication skills; and ability to multitask.
Knowledge of medical terminology and ability to use standard office equipment, including a computer, copier, phone, and fax machine.
Ability to meet applicable role and departmental competency requirements.
Ability to provide age-appropriate care and understand growth and development across the patient populations served.
Ability to perform the physical activities and work amid the exposures described in the posting, including lifting, carrying, pushing, pulling, standing, walking, and maneuvering patients as applicable.

Nice To Haves

For the LPN pathway: one year of clinical patient care experience.
For the LPN pathway: EPIC electronic health record training.
For the CMA pathway: completion of an accredited medical assistant post-secondary education program, except where the posting specifies this is required in South Carolina.
For the CMA pathway: completion of an externship or clinical lab training.
For the CMA pathway: one year of recent medical assisting experience.

Responsibilities

Assess patient data and condition, identify and prioritize patient needs, and collaborate with providers to develop and maintain plans of care.
Educate patients, families, and staff in conjunction with healthcare entities and under provider or manager direction.
Coordinate patient care with other healthcare entities according to the plan of care.
Administer medications and vaccinations safely and within the applicable role, organizational policies, and state requirements.
Serve as a clinical and professional mentor when working in an LPN lead position.
Identify significant changes in patient condition through data collection and report them to the provider.
Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
Show patients to examination rooms and prepare them for the physician.
Travel to other facilities or adjust work hours as directed by the practice manager to meet patient care needs.
Maintain clean, orderly, safe examination rooms, work areas, supplies, and equipment.
Assist with virtual health visits, including setup, pre-charting, patient preparation, troubleshooting, and collection of relevant patient information.
Document accurately and appropriately in electronic medical records.
Manage EHR in-basket messages according to the provider’s instructions.
Perform front desk workflows as needed, including patient registration, scheduling, phone triage, cash handling, and check-in/check-out.
Follow up on orders, appointments, referrals, and follow-up visits, and collect co-pays as needed.
Order supplies, track referrals and tests, and dispose of contaminated supplies.
Record medical histories, vital signs, and other patient information; interview patients and measure vital signs, weight, and height.
Collect and prepare laboratory specimens, perform routine laboratory tests, and analyze samples.
Explain treatment procedures, medications, diets, or provider instructions to patients.
Clean and sterilize instruments and dispose of contaminated supplies.
Perform general office duties and assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings, when authorized and competency-qualified.
Exercise universal precautions, use personal protective equipment, and follow infection-control policies.