Licensed Practical Nurse (LPN) - Medical Assistant Certified (CMA) - Signature Primary Care Wingo Way

Roper St. Francis Healthcare•Mt. Pleasant, SC

12h•Onsite

About The Position

Roper St. Francis Healthcare is hiring an LPN/CMA for Signature Primary Care Wingo Way, a concierge practice serving a maximum of 450 patients. The practice typically sees about 10 patients per day, excluding lab and nurse visits, and emphasizes personalized, unhurried care. The position is scheduled for 40 hours per week on days, generally 8:00 a.m. to 5:00 p.m., Monday through Friday. When fully staffed, the team rotates every other Friday off, with the possibility of Fridays off more generally at some point. The role combines Licensed Practical Nurse and Certified Medical Assistant functions. Under the direction of a provider, the LPN delivers and coordinates patient care, assesses and monitors patients, contributes to care planning, provides education, and administers medications within applicable policies and scope of practice. The CMA provides direct and indirect patient care, gathers and documents patient information, prepares patients for examinations, assists with virtual visits, and supports clinical and administrative workflows. The position is based at 180 Wingo Way, Suite 303, Mount Pleasant, South Carolina. The work may involve a general office and clinical environment, fluctuating workloads, interruptions, exposure to infectious materials and other workplace hazards, and physical tasks such as lifting, pushing, pulling, walking, and standing. Employees must follow infection-control policies and use universal precautions and personal protective equipment.

Requirements

Current Licensed Practical Nurse license from the state of employment, or LPN applicant status.
Active Medical Assisting certification from an accepted certifying organization: CMA, RMA, CCMA, NCMA, or NRCMA; NRCMA is not accepted in South Carolina.
In South Carolina, completion of an accepted medical-assisting education or training pathway is required; ABR-OE and NAHP certification are not accepted in South Carolina.
High school diploma or GED.
In South Carolina, completion of an accredited medical assistant post-secondary program, an approved career and technical education health sciences program, a military medical assisting program, a U.S. Department of Labor-approved registered apprenticeship, or an employer-delivered training program aligned to a nationally accredited certification exam.
BLS certification is required at hire for Roper St. Francis Healthcare locations; the LPN section also states BLS is required within 30 days and/or before independent patient care.
Ability to document patient information and medical records, measure vital signs, and communicate patient conditions and care needs.
Ability to administer medications within scope, collect and prepare laboratory specimens, perform routine laboratory tasks, and maintain or dispose of instruments and supplies appropriately.
Strong oral and written communication, attention to detail, critical thinking, teamwork, collaboration, multitasking, time management, adaptability, dependability, and active listening.
Ability to use standard office equipment such as a computer, copier, telephone, and fax machine.
Ability to provide care appropriate to the age and developmental needs of patients served.
Ability to work in a clinical environment and perform the physical tasks described, including lifting or carrying, pushing or pulling, bending, walking, and standing.

Nice To Haves

Experience is preferred; the LPN section specifies one year of clinical patient-care experience.
EPIC electronic health record experience or training is preferred.
BLS certification is preferred upon hire in the LPN section, subject to the stated requirement before independent patient care.
Completion of an accredited Medical Assistant post-secondary education program is preferred outside South Carolina.
Completion of an externship or clinical lab training is preferred.
One year of recent Medical Assisting experience is preferred.

Responsibilities

Assess and monitor patient conditions, identify significant changes, and report them to the provider.
Collaborate with providers to develop and maintain patients’ plans of care and coordinate care with other healthcare entities.
Educate patients, families, and staff under provider or manager direction.
Administer medications and vaccinations safely within the applicable role, scope of practice, organizational policies, and state requirements.
Obtain and document vital signs and other patient information, including medical history and chief complaints.
Room patients and prepare them for examinations and treatment; assist providers during patient care as appropriate.
Document accurately in electronic medical records and manage EHR in-basket messages according to provider instructions.
Support virtual health visits, including visit setup, pre-charting, patient preparation, troubleshooting, and collection of relevant information.
Manage patient messages and communications, schedule tests and appointments, and perform telephonic patient triage.
Complete front-desk workflows as needed, including registration, scheduling, check-in/check-out, phone triage, and cash handling.
Follow up on orders, appointments, referrals, and visits; track referrals, labs, and diagnostic tests; collect co-pays as needed.
Maintain clean, orderly, safe, and properly supplied work areas, examination rooms, and equipment; dispose of contaminated supplies appropriately.
Troubleshoot issues and escalate concerns to the provider, supervisor, or appropriate internal resource.
Maintain clinical and administrative competencies and provide excellent service to internal and external customers.
Travel to other facilities or adjust hours to meet patient-care needs as directed by the practice manager.
In a lead LPN role, serve as a subject matter expert and clinical and professional mentor.