Licensed Practical Nurse (LPN) - Medical Assistant Certified (CMA) - Signature Primary Care Wingo Way

Roper St. Francis Healthcare • Mount Pleasant, SC

2d • Onsite

About The Position

Roper St. Francis Healthcare is hiring an LPN/CMA for Signature Primary Care Wingo Way, a concierge primary care practice that limits its panel to 450 patients and sees approximately 10 patients per day, excluding lab and nurse visits. The practice emphasizes personalized, unhurried care and offers a flexible schedule. The position is scheduled for 40 hours per week, generally 8:00 a.m. to 5:00 p.m., Monday through Friday. When fully staffed, the team rotates every other Friday off; a Friday off may become possible at some point. The role is based at 180 Wingo Way, Suite 303, Mount Pleasant, South Carolina.

The position combines Licensed Practical Nurse and Certified Medical Assistant duties. Under the direction of a physician, nurse practitioner, or other provider, the LPN delivers and coordinates patient care using assessment, care planning, patient education, medication administration, and evaluation. The CMA provides direct and indirect patient care within the scope of practice, helps prepare patients for visits, gathers and documents clinical information, supports care planning, and administers ordered medications within applicable guidelines. The role also includes electronic record documentation, patient communications, administrative workflows, and support for virtual visits. Experience and EPIC experience are preferred.

Requirements

• Current Licensed Practical Nurse (LPN) license in the state of employment, or LPN applicant status.
• Active medical assisting certification from an accepted certifying organization is required; the listed ABR-OE alternative is not accepted in South Carolina.
• BLS certification is required at hire for Roper St. Francis Healthcare locations.
• High school diploma or GED.
• In South Carolina, completion of an accredited medical assistant post-secondary education program, an approved career and technical education health sciences program, a military medical assisting program, a U.S. Department of Labor-approved medical assisting registered apprenticeship, or a health-care-employer training program aligned to a nationally accredited certification exam.
• Ability to perform role-related patient care and documentation tasks, including taking and documenting vital signs, rooming patients, monitoring patient conditions, administering medications within scope, communicating patient needs to medical professionals, and managing patient messages and appointments.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.
• Required ability to exercise universal precautions, use personal protective equipment, and follow infection-control policies.
• Ability to provide age-appropriate care and assess the needs of patients across the applicable patient populations.

Nice To Haves

• Experience is preferred; the LPN role lists one year of clinical patient care experience as preferred.
• EPIC electronic health record experience or training is preferred.
• BLS certification is preferred upon hire for the LPN role and at hire for BSMH locations, and is required within 30 days and/or before independent patient care as applicable.
• Completion of an accredited medical assistant post-secondary education program is preferred outside South Carolina.
• Completion of an externship or clinical lab training is preferred.
• One year of recent Medical Assisting experience is preferred.
• Strong oral and written communication skills.
• Medical terminology knowledge.
• Attention to detail, multitasking, critical thinking, adaptability, teamwork, collaboration, active listening, time management, dependability, and relationship-building skills.

Responsibilities

• Collect and assess patient information, evaluate patient condition, and collaborate with the provider on the patient's plan of care.
• Provide education to patients, families, and staff under provider or manager direction.
• Coordinate patient care with other healthcare entities according to the care plan.
• Administer medications and vaccinations safely within role scope, organizational policies, and state requirements.
• Identify and report significant changes in patient condition; troubleshoot issues and escalate problems to the provider, supervisor, or appropriate resource.
• Room patients, prepare them for examination, and collect chief complaints, vital signs, height, weight, and other relevant information.
• Monitor patients during in-office treatments and document patient information accurately in the EMR/EHR.
• Manage patient messages, including in-basket and MyChart communications, under provider instructions; perform phone triage and schedule tests and appointments as needed.
• Support virtual health visits, including visit setup, pre-charting, contacting patients, troubleshooting, medication review, and collection of relevant patient details.
• Perform front desk workflows as needed, including registration, scheduling, check-in/check-out, phone triage, and cash handling.
• Follow up on orders, appointments, referrals, laboratory and diagnostic tests, and return visits; collect co-pays as needed.
• Maintain clean, orderly, and safe work areas, exam rooms, equipment, and supplies; dispose of contaminated supplies appropriately.
• Perform routine laboratory tasks, collect and prepare specimens, and clean or sterilize instruments as appropriate to role and competency.
• Provide clinical and professional mentoring when serving in an LPN lead position.
• Travel to other facilities or adjust hours as directed by the practice manager to meet patient care needs.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, and short- and long-term disability.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED