Licensed Optician - Part Time

National Vision•Middleburg Heights, OH

About The Position

America’s Best, part of National Vision, is an optical retailer focused on providing attentive, expert eye care. The Licensed Optician combines value, expertise, and service while supporting patient care and store performance. The role assists customers with eyeglass and contact lens dispensing, provides contact lens insertion and removal training and product education, and helps ensure customers leave seeing and feeling their best. The position is part-time. America’s Best locations are closed on Sundays.

Requirements

  • Hold an active dispensing license as required by the state.
  • Have 3 or more years of related experience or training.
  • Demonstrate strong customer service and clear communication abilities.
  • Have confident selling skills and the ability to meet store goals.
  • Be organized, detail-minded, and able to multitask in a busy setting.
  • Be professional, friendly, and comfortable working with a variety of people.

Nice To Haves

  • Previous retail experience.

Responsibilities

  • Assist customers with eyeglass and contact lens dispensing.
  • Provide contact lens insertion and removal training and product education.
  • Deliver exceptional customer service while meeting sales goals and company objectives.
  • Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
  • Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
  • Maintain inventory control and merchandising standards, and keep the work environment clean and organized.
  • Mentor Apprentice Opticians as permitted by law.

Benefits

  • 401(k) retirement savings with company match
  • Stock purchase plan
  • Paid sick time
  • Parental leave
  • Employee eyewear discount
  • College scholarship program
  • Training programs
  • Access to educational courses
  • Internal promotion and career advancement opportunities
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