Licensed Optician-Colma, CA-LensCrafters

EssilorLuxottica Group • Daly City, CA

3d • $25 - $39

About The Position

The Licensed Optician delivers the LensCrafters brand value proposition and helps establish the store as the premier destination in the community for vision needs. The role creates value for customers by providing exceptional service and high-quality, precisely crafted eyewear that exceeds expectations. LensCrafters is part of EssilorLuxottica, a global vision care products company with more than 200,000 employees worldwide.

Requirements

• High school graduation or equivalent.
• State licensure.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and teamwork.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad or tablet.
• Familiarity with point-of-sale systems, computers, and calculators.
• Willingness to embrace new technology and change.

Nice To Haves

• Previous customer service and retail experience.

Responsibilities

• Welcome customers and set expectations for their experience.
• Custom-fit glasses and precisely place prescriptions in lenses.
• Demonstrate leadership in optical knowledge and assist the team with complex product needs and prescriptions.
• Take and record measurements, accurately adjust and fit eyewear, and ensure finished eyewear meets standards and customer needs.
• Use technology accurately under time pressure and during high customer volume, apply product knowledge, and use appropriate tools.
• Proactively identify root causes of issues, resolve problems, and work to exceed customer expectations.
• Multi-task, prioritize, and manage competing priorities.
• Strive to achieve brand key performance indicators and competencies.
• Help keep the store clean, attractive, and organized.
• Inform management of safety opportunities and demonstrate safe work practices.
• Pursue continual learning and improvement while working toward results.
• Follow company policies and procedures, including those related to discounts, promotions, and inventory management.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• Potential competitive bonus and/or commission plan

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED