Licensed Optician Modesto, CA-Sunglass Hut

Luxottica of America, Inc. • Modesto, CA

1d

About The Position

A licensed Optician at Sunglass Hut serves as an ambassador of the brand by delivering the Sunglass Hut Experience. The role is an on-the-floor leadership position that includes filling ophthalmic sunglass prescriptions and fitting or adapting lenses and frames. The Optician also performs store and customer-service functions to support management in achieving sales goals, and learns and maintains knowledge of store opening, closing, and operating procedures.

Requirements

• High school graduate or equivalent.
• State licensure in Opticianry.
• Optical dispensing experience.
• Strong customer service skills, including communication, listening, and team-building.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills and ability to use and carry an iPad or tablet.
• Familiarity with POS systems, computers, and calculators.
• Ability to embrace new technology and change.

Nice To Haves

• Previous customer service and retail experience.

Responsibilities

• Welcome customers and set expectations.
• Custom-fit glasses and precisely place prescriptions in lenses.
• Act as a leader in optical acumen.
• Take and record measurements, adjust and fit eyewear accurately, and ensure finished eyewear meets standards and customer needs.
• Assist the team with complex product needs and prescriptions.
• Use technology accurately despite time pressure and customer volume; maintain exceptional product knowledge and use appropriate tools.
• Explore the root cause of customer issues proactively, anticipate needs, and find solutions to ensure customer satisfaction and exceed expectations.
• Multitask, prioritize, and manage time across competing priorities.
• Strive to achieve exceptional results on brand KPIs and competencies.
• Help keep the store clean, attractive, and organized.
• Follow company policies and procedures, including those related to discounts, promotions, and inventory management.
• Learn and maintain knowledge of store opening, closing, and operating procedures.

Benefits

• Health care
• Retirement savings
• Paid time off/vacation
• Employee discounts
• A competitive bonus and/or commission plan may be offered.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED