Licensed Optician - Assistant Manager

National Vision•West Long Branch, NJ

4d•$27 - $39

About The Position

The Licensed Optician - Assistant Manager oversees daily operations of the eyeglass department, including personnel management and inventory control, to provide customers with a positive experience and support associate engagement. The role drives store profitability, sales, and performance while monitoring operating costs, budgets, and resources. It ensures the department operates efficiently and complies with company policies and operational guidelines, identifies opportunities for improvement, and implements action plans. The Assistant Manager supports the General Manager with staffing, recruiting, selection, and retention, and supervises, motivates, leads, and coaches associates. The position also supports customer service, quality standards, merchandising, and the execution of marketing and pricing initiatives. The store is closed every Sunday. The position requires an optical license as required by the state and ABO and NCLE certification. Optical sales experience is required; supervisory experience is preferred. Compensation is $26.95–$38.58 per hour.

Requirements

Maintain an optical license as required by the state.
Optical sales experience.
Proven ability to lead, coach, and build associate relationships.
Sound understanding of store operations and standards for success.
Strong oral and written communication skills for effective team management.
Exceptional customer service skills.
Strong organizational skills for planning work and monitoring progress toward goals.
Ability to analyze, create, and understand financial reports.
Demonstrated ability to analyze and solve problems of varied scope.
ABO and NCLE Certified.

Nice To Haves

Supervisory experience.

Responsibilities

Drive, monitor, and achieve profit, sales, and performance goals according to National Vision standards.
Monitor retail operating costs, budgets, and resources.
Oversee the eyeglass department to ensure efficiency and compliance with company policies and operational guidelines.
Identify areas of opportunity and create action plans for improvement.
Promote outstanding customer service and ensure associates provide it.
Ensure quality standards are met.
Ensure effective merchandising and execution of marketing, pricing promotions, and initiatives according to brand and company standards.
Supervise and motivate Opticians and Contact Lens Sales associates, and in some stores the Receptionist, while ensuring timely completion of day-to-day functions.
Assist the General Manager with forecasting staffing needs, recruiting, selecting, and retaining staff.
Lead and coach associates toward sales and customer service goals.
Mentor potential Apprentice Opticians as permitted by law.