Licensed Nurses Assistant LNA/RCA - Per Diem

Sunapee Cove•Sunapee, NH

About The Position

The Licensed Nurses Assistant (LNA) and Resident Care Assistant (RCA) performs resident service tasks assigned by the Resident Care Director. The role provides timely and efficient care to residents, supports resident and family satisfaction, and helps ensure that assisted living services are delivered in a service- and customer-focused manner. This is an awake position on every shift; sleeping or resting while on duty is strictly prohibited. The position may involve working various schedules and shifts as needed. Duties include helping residents with activities of daily living according to their Service Plans, monitoring and communicating changes in residents’ conditions, maintaining clean shared areas, serving food and cleaning the dining room, and assisting visitors and guests. The employee is expected to uphold Resident Rights, confidentiality, safety procedures, and a positive, cooperative work environment.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Able to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Able to apply common-sense understanding to detailed but uninvolved written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Able to work various schedules and shifts as needed.
Maintain a neat, clean appearance consistent with the dress code.
Demonstrate strong service delivery, address service failures, and prioritize customer needs.
Communicate clearly and warmly, listen well, and build credibility and rapport with residents, family members, customers, and coworkers.
Work cooperatively with others to achieve goals and objectives.
Be tactful, maintain confidences, foster an ethical work environment, give proper credit, and handle situations honestly.
Remain open to new information, change focus as demands change, manage transitions, and adapt to varying customer needs.
Physically able to move at least 50 pounds without assistance, bend, reach, work in small areas, push and pull equipment and furnishings, and stand for long periods.

Nice To Haves

Current nursing assistant certification, or successful completion of a certified home health aide or homemaker/personal care homemaker training program; preferred but not required.

Responsibilities

Provide activities-of-daily-living assistance according to each resident’s Service Plan.
Understand and comply with Resident Rights.
Prioritize and respond to resident requests and changing needs.
Inform a supervisor of changes in residents’ conditions or needs, document observations thoroughly, and communicate changes to other staff.
Provide personal services to residents professionally and efficiently.
Assist relatives, visitors, and guests as needed.
Maintain a positive, professional environment and project a calm, competent image.
Follow OSHA regulations and safety procedures when bending, lifting, and using equipment.
Keep the assisted living area clean and odor-free.
Promote a positive work environment that emphasizes teamwork and help other staff when necessary.
Report personal accidents or work-related injuries to a supervisor immediately.
Use company supplies, materials, tools, and resources efficiently.
Maintain confidentiality regarding residents, staff, and the community.
Work assigned hours with punctual attendance and return from scheduled breaks on time.
Complete special projects or assignments delegated by the Resident Care Director and other duties as assigned.
Lead resident activities, serve food, and clean the dining room during and after meals.