Licensed Nurses Assistant LNA/RCA - Per Diem

HallKeen Assisted Living Communities•Sunapee, NH

About The Position

The Licensed Nurses Assistant (LNA) and Resident Care Assistant (RCA) performs resident services tasks assigned by the Resident Care Director. The role provides timely and efficient service and care to residents, supports resident and family satisfaction, and helps ensure assisted living services are delivered in a service- and customer-focused manner. The position includes assisting residents with activities of daily living according to their Service Plans, responding to resident needs, communicating and documenting changes in residents’ conditions, maintaining a clean assisted living area, and supporting dining and resident activities. This is an awake position on every shift; sleeping or resting while on duty is not permitted. The associate must work assigned hours punctually, comply with Resident Rights and safety procedures, maintain confidentiality, and help create a positive, professional, team-oriented environment.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to apply common-sense understanding to detailed but uninvolved written or oral instructions and to handle problems involving a few concrete variables in standardized situations.
Ability to work various schedules and shifts as needed.
Neat, clean appearance in accordance with the dress code.
Ability to deliver high-quality service, address service failures, and prioritize customer needs.
Ability to communicate clearly, interpret complex information, listen well, and speak with residents, family members, and customers.
Ability to communicate warmly and helpfully while building credibility and rapport.
Ability to work cooperatively with a group to achieve goals and objectives.
Ability to be tactful, maintain confidences, support an ethical work environment, give proper credit, and handle situations honestly.
Ability to remain open to new information, change focus as demands change, manage transitions between tasks, and adapt to varying customer needs.
Ability to move at least 50 pounds without assistance.
Ability to bend, reach, work in small areas, push and pull equipment and furnishings, and stand for long periods.

Nice To Haves

Current nursing assistant certification, or successful completion of a certified home health aide or homemaker/personal care homemaker training program.

Responsibilities

Provide activities of daily living assistance to residents as directed by each resident’s Service Plan.
Understand and comply with all Resident Rights.
Prioritize tasks to provide effective service as residents’ requests and needs change.
Remain awake while on duty on all shifts and return from scheduled breaks on time.
Inform the supervisor of changes in residents’ conditions and needs, document observations thoroughly, and communicate changes to other staff.
Provide personal services to residents professionally and efficiently.
Assist relatives, visitors, and guests as needed.
Maintain a positive and professional environment and project a calm, competent image.
Follow OSHA regulations and safety procedures when bending, lifting, and using equipment.
Keep the assisted living area clean and odor free.
Respond to resident needs and requests.
Promote a positive work environment that emphasizes teamwork.
Report personal accidents and work-related injuries to a supervisor immediately.
Use company supplies, materials, tools, and resources efficiently.
Maintain confidentiality regarding residents, staff, and the community.
Work assigned daily or weekly hours and maintain punctual attendance.
Complete special projects or assignments delegated by the Resident Care Director.
Lead resident activities, serve food, and clean the dining room during and after meals.
Help other staff when necessary and perform other duties as assigned.