The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. This posting will be used to fill multiple positions. The position is located on the Inpatient Medical Floors and involves shifts Monday-Fridays with rotating weekend days (every 4-6 weeks or so) and rotating holidays. The role involves Psychosocial Assessment/Services, including completing assessments for patients admitted to the hospital, performing discharge planning and aftercare coordination, community referrals and linkages, and providing patient and family education and adjustment to illness counseling, grief counseling and crisis intervention. It also promotes patient and family centered care and documents patient choices in the medical record. Recommends care and services appropriate to the patient's age, developmental stage, social maturity, and cultural background. Communication/Collaboration involves documenting and communicating with the team, physicians, and patient family regarding care coordination. It serves as a consultant for guardianship, power of attorney, health care proxy, and advance directives. Collaborates with other UAMS Departments and participates in hospital-wide performance improvement metrics and regulatory compliance initiatives. Reports and reviews department-specific data metrics monthly and implements, monitors, and evaluates Care Management quality improvement initiatives. Customer Service involves interacting with and assisting the public professionally and friendly, demonstrating effective communication skills, maintaining confidentiality, and fostering positive working relationships. Assist internal and external stakeholders with exceptional customer service. Other duties as assigned to meet UAMS Core Values and Department business needs.
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Job Type
Full-time
Career Level
Mid Level