The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. This posting will be used to fill multiple positions. The position is located on the Inpatient Medical Floors and involves Monday-Fridays with rotating weekend days (every 4-6 weeks or so) and rotating holidays. The role involves Psychosocial Assessment/Services, including completing assessments for patients admitted to the hospital, performing discharge planning and aftercare coordination, community referrals and linkages, and providing patient and family education and adjustment to illness counseling, grief counseling and crisis intervention. It also promotes patient and family centered care and documents patient choices in the medical record as required. Recommends care and services that are appropriate to the specified chronological age, developmental age, social maturity, and cultural background of the patient being treated. Communication/Collaboration involves documenting and communicating with all team members, physicians, and patient family concerns pertaining to the coordination of care and services. It also serves as a consultant for processing guardianship, power of attorney, health care proxy, and advance directives. Collaborates with other UAMS Departments and actively participates in hospital wide performance improvement metrics and regulatory compliance initiatives. Reports and reviews department specific data metrics on a monthly basis. Implements, monitors, and evaluates the Care Management quality improvement initiatives. Customer Service involves interacting with and assisting the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assist internal and external stakeholders as needed with exceptional customer service. Other duties as assigned in order to meet the UAMS Core Values and the business needs of the Department.
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Job Type
Full-time
Career Level
Mid Level