Licensed Insurance Broker

WTW•Chicago, TX

9d•Hybrid

About The Position

The Licensed Insurance Broker is responsible for advising and selling individual insurance (annuity) products directly to consumers within a technology-enabled, hybrid robo-human advisory model. This role focuses on assessing client needs using platform-provided information and structured workflows to recommend fixed insurance and annuity solutions. Client recommendations are supported by digital tools, standardized processes, and platform-generated insights. Brokers are expected to efficiently interpret client information, apply professional judgement, and deliver consistent, compliant insurance recommendations across multiple client engagements. The role is consumer-facing and advisory in nature, with a strong emphasis on regulatory compliance, product knowledge, and disciplined insurance distribution. The Broker operates in a highly regulated environment and is expected to maintain required licensing and always operate in compliance with regulatory requirements. Where appropriately licensed, brokers may also support investment advisory solutions as part of a broader retirement income or investment strategy.

Requirements

Active Life insurance producer license(s) in the applicable jurisdiction(s), as required to sell fixed annuity products under state insurance laws.
Ability to obtain and maintain required registrations and licenses and adhere to all applicable regulatory requirements and ethical standards.
3+ years of experience distributing individual (retail) insurance products, including fixed annuities
Familiarity with broader financial planning concepts (e.g., retirement, estate planning, wealth protection).
Strong understanding of insurance regulations and compliance requirements
Strong communication, presentation, and customer service skills.
Experience working in an advisory, wealth management or consultative financial services environment.
Ability to integrate human judgment with robo ‑ supported insights to deliver timely, high ‑ quality client guidance
Comfort operating in a technology ‑ enabled advisory environment, including reviewing client information, recommendations, and workflows generated through a digital platform
High ethical standards and commitment to compliance and risk management.
Strong analytical skills to assess client needs and evaluate suitable solutions.
Ability to manage multiple client appointments and priorities effectively.
Collaborative approach with internal teams and external partners.
High attention to detail and documentation accuracy
Ability to explain complex insurance (annuity) concepts in clear, client-friendly terms
Self-motivated with strong time management skills

Nice To Haves

Active Investment Adviser Representative (IAR) registration, including successful completion of the Series 65 examination (or equivalent, such as Series 66 where permitted), permitting the provision of investment advisory services
Broker ‑ Dealer registrations (e.g., Series 6 or Series 7, with SIE), enabling the recommendation of securities ‑ based products such as variable annuities
Prior experience working in environments that integrate Registered Investment Advisor (RIA), Fixed Insurance Brokerage (FIB), and/or broker ‑ dealer models, with clear understanding of role boundaries and regulatory distinctions.
Other professional designations (e.g., CFP, CFA) considered an asset.

Responsibilities

Provide individual insurance advice and recommendations based on client objectives, risk profile, and protection needs, using information supplied through the platform
Recommend and support the placement of fixed insurance and annuity products to support retirement income objectives, aligned to clients’ financial goals, life stages, and risk tolerance
Educate clients on available individual insurance products, clearly explaining product features, benefits, limitations, costs and trade-offs
Clearly explain insurance annuity product features, options, and pricing to ensure clients make informed decisions
Support clients throughout the policy lifecycle, including applications, underwriting follow-up, renewals, and changes
Operate within a hybrid robo ‑ human advisory framework, where client data and product guidance are provided through digital tools and structured workflows
Utilize platform ‑ generated insights, data inputs, and decision support tools to support consistent annuity recommendations.
Identify and escalate exceptions, constraints, or client circumstances that require deviation from or refinement of model ‑ generated outputs, in accordance with established governance and compliance standards.
Maintain up-to-date knowledge of product offerings, underwriting requirements, and carrier guidelines and offerings
Ability to obtain and maintain all required training, certifications, and carrier appointments necessary to support annuity distribution
Ensure all annuity recommendations comply with applicable regulatory requirements, licensing obligations, and internal compliance standards
Maintain accurate and complete client records, including client objectives, recommendations, disclosures, approvals, and ongoing monitoring activities.
Complete all required continuing education and compliance training

Benefits

Medical (including prescription coverage)
Dental
Vision
Health Savings Account
Commuter Account
Health Care and Dependent Care Flexible Spending Accounts
Group Accident
Group Critical Illness
Life Insurance
AD&D
Group Legal
Identify Theft Protection
Wellbeing Program
Work/Life Resources (including Employee Assistance Program)
Paid Holidays
Annual Paid Time Off (includes paid state/local paid leave where required)
Short-Term Disability
Long-Term Disability
Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
Contributory Pension Plan
Savings Plan (401k)
Non-qualified Deferred Compensation and Deferred Savings Plans (for Level 38 and more senior roles)