Licensed Esthetician

PCRK Group•West Chester, OH

24d

About The Position

The Licensed Esthetician delivers safe, therapeutic skin care services in a high-volume health and wellness location. The role works independently while collaborating with a team and building relationships with members and guests to support their skin care goals and client satisfaction. The Esthetician uses skin care expertise and artistry to design customized facial and body treatments and recommend applicable skin care products to meet individual client needs. The Esthetician communicates with clients about their skin care needs, treatments, products, and recommended wellness plans, and works to retain clients who regularly request their services. The role also includes retail sales, marketing activities, ongoing product and protocol training, location upkeep, and performance of brand-specific service protocols and enhancements.

Requirements

Current state esthetics license through the applicable governing board.
Understand and believe in the benefits of skin care and massage therapy.
Effective communication and technical massage skills.
Relationship-management skills, including the ability to collaborate, communicate, and influence.
Ability to work flexible days and hours.
Ability to spend most of the day on one’s feet bending over clients while performing skin care services.
Use of hands and firm arm strength.

Responsibilities

Uphold PCRK Group and Massage Envy’s Mission, Vision, and Values.
Perform skin care services for at least three consecutive hours; individual services are described as a maximum of 90 minutes in length.
Discuss clients’ skin care needs, treatments, and recommended wellness plans, and retain clients who regularly request the Esthetician’s services.
Continually learn about skin care products and recommend products and regimens for clients’ home care.
Meet or exceed individual retail sales goals and other individual and location goals.
Maintain a time management plan to support continuous productivity.
Identify and suggest ways to improve location performance.
Complete marketing activities, including speaking with clients in the lobby, making outbound calls, and participating in periodic skin care events.
Participate in store meetings, trainings, and scheduled trainings with skin care vendors.
Follow the Massage Envy Infection Control & Cleaning Policy; assist with laundry, empty garbage cans, and restock supplies.
Successfully complete hands-on skin care practical evaluations at the required minimum standard.
Perform brand-specific service protocols and enhancements after training.