Hybrid LCSW (Licensed Clinical Social Worker)

Wellbox • Mocksville, NC

1d • Hybrid

About The Position

The Clinical Behavioral Care Manager (CBCM) is part of a Collaborative Care team that includes a patient’s Primary Care Provider, a Psychiatric Consultant, and other mental health providers when available. The CBCM provides assessment and care management services, including validated rating scales, technology-enabled psychosocial interventions, behavioral health care planning related to psychiatric health problems, plan revisions for patients who are not progressing or whose status changes, maintenance of the online member registry, and ongoing collaboration with partner practitioners and the psychiatric care team.

This hybrid role supports the mental and physical health care of an assigned patient caseload. The CBCM provides brief evidence-based behavioral health interventions, tracks treatment response and clinical symptoms, supports medication management, and coordinates regular care-plan and case reviews with the collaborative team. The position includes virtual care from home and in-office patient visits in Mocksville, North Carolina.

Requirements

• Completion of a Master of Social Work or equivalent accredited program.
• Current, unrestricted LCSW, LCAS, or other licensed mental health professional license.
• At least four years of clinical experience, with exposure to a specific therapy, case management, and/or working with patients on social issues.
• Strong written and verbal communication skills.
• Positive, flexible, and solution-focused attitude.
• Ability to quickly synthesize medical and behavioral health data and formulate effective, evidence-based clinical recommendations.
• Maintain active licensure within the state(s) of jurisdiction.
• Ability to manage a patient caseload from a home environment.
• Strong knowledge of clinical standards of care.
• Ability to sit or stand at a computer for up to 40 hours weekly and make phone calls, virtual appointments, and in-office appointments.
• A hard-wired, high-speed internet connection and a private space that is free from outside noise and distractions and complies with HIPAA privacy laws.

Nice To Haves

• Experience working within primary care or psychiatry under the oversight of a billing practitioner.

Responsibilities

• Meet with patients in the office 2–3 days per week at 1188 Yadkinville Rd, Mocksville, NC 27028.
• Support the mental and physical health care of patients in an assigned caseload.
• Assess, plan, implement, monitor, and evaluate options and services to meet patients’ psychosocial health needs.
• Provide brief behavioral health interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, and motivational interviewing.
• Systematically track treatment response and monitor patients for changes in clinical symptoms.
• Build ongoing relationships with patients by telephone or tele-video.
• Engage patients outside normal clinic hours as necessary to perform CBCM duties.
• Work with the Psychiatric Consultant to support psychotropic medication management as prescribed by medical providers, focusing on adherence, side effects, and effectiveness.
• Deliver weekly patient care-plan reviews with the psychiatric care team and collaborative care team members.
• Facilitate and support regular collaborative case reviews with medical providers by telephone or video.
• Use a shared technology platform to track assigned patients and prioritize patients for case review.
• Identify and escalate patients who may need more intensive or specialized mental health care, as appropriate.
• Respond to communications from team members, patients, and medical providers in a timely fashion.
• Perform other related tasks as assigned.

What This Job Offers

• Job Type: Full-time