Hybrid Licensed Clinical Social Worker (LCSW)

Wellbox•Huntersville, NC

3d•Hybrid

About The Position

The Licensed Clinical Social Worker serves as a Clinical Behavioral Care Manager (CBCM) on a Collaborative Care team that includes the patient’s Primary Care Provider, a Psychiatric Consultant, and other mental health providers when available. The CBCM manages a caseload of approximately 75–80 patients and provides assessment and care management services for psychiatric health concerns. Services include administering validated rating scales, providing technology-enabled psychosocial interventions, and developing behavioral health care plans. The CBCM revises care plans when patients are not progressing or their status changes, maintains the online member registry, and collaborates with partner practitioners and the psychiatric care team. This is a hybrid position requiring 2–3 days per week in the office at 13620 Reese Blvd E, Suite 100, Huntersville, NC 28078. The role may require engaging with patients outside normal clinic hours as necessary.

Requirements

Master of Social Work (MSW) degree from an accredited program.
Current, unrestricted Licensed Clinical Social Worker (LCSW) license in the state of North Carolina.

Responsibilities

Support the mental and physical health care of patients across an assigned caseload of approximately 75–80 patients.
Assess, plan, implement, monitor, and evaluate options and services to meet patients’ psychosocial health needs.
Provide brief behavioral health interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, and motivational interviewing.
Systematically track treatment response and monitor patients for changes in clinical symptoms.
Build and maintain continuous therapeutic relationships via telephone and tele-video platforms.
Engage patients outside normal clinic hours as necessary to fulfill CBCM duties.
Collaborate with the Psychiatric Consultant to support psychotropic medication management as prescribed by medical providers, focusing on treatment adherence, side-effect monitoring, and treatment effectiveness.
Deliver weekly patient care plan reviews with the psychiatric care team and collaborative care team members.
Facilitate and support regular collaborative case reviews with medical providers by telephone or video.
Use a shared technology platform to track assigned patients and prioritize patients for case review.
Identify and escalate patients who may need more intensive or specialized mental health care, as appropriate.
Respond to communications from team members, patients, and medical providers in a timely manner.
Perform other related duties as assigned.