Licensed Clinical Manager

Northern Children's Services•Philadelphia, PA

About The Position

The Licensed Clinical Manager for Intensive Behavioral Health Services (IBHS) leads, directs, monitors, and supervises the clinical and operational processes of an assigned IBHS team. Reporting to the IBHS Clinical Director, the manager provides clinical leadership and coordinates care, ensuring services comply with 55 Pa. Code Chapters 1155 and 5240, Community Behavioral Health (CBH) requirements, and Northern Children’s Services policies, procedures, and performance standards. The role promotes holistic, family-centered Individual Treatment Plans (ITPs) that address issues affecting each child, youth, or young adult. The manager supervises Behavior Consultants (BCs), Mobile Therapists (MTs), and Behavioral Health Technicians (BHTs), and oversees assessments, written orders, treatment planning, authorization and reauthorization requests, case coordination, and maintenance of authorized services. The position provides clinical and administrative supervision, staff direction, performance monitoring, and coordination with families, schools, treatment teams, and community partners. The manager also supports trauma-informed, culturally responsive care and participates in quality and performance improvement activities. Applicants must hold an active, unrestricted Pennsylvania license in an eligible clinical or mental health discipline and have a master’s degree in a clinical or mental health field. The role requires at least one year of full-time postgraduate experience providing direct mental health services to children, youth, or young adults, as well as four years of total human-services experience, including at least two years of supervisory experience. A Psy.D. or Ph.D. is preferred.

Requirements

Master’s degree in a clinical or mental health field from an accredited college or university.
Current, active, unrestricted Pennsylvania license as a Licensed Psychologist, LPC, LMFT, LCSW, LSW or LBS with a qualifying graduate practicum, or another Pennsylvania license whose scope includes overseeing IBHS with a qualifying graduate practicum.
At least one year of full-time postgraduate experience providing direct mental health services to children, youth, or young adults.
Four years of total experience in human-service organizations, including at least two years of supervisory experience.
Working knowledge of clinical issues relating to children, adolescents, and families, and of other systems that affect them.
Complete initial and annual IBHS training required by 55 Pa. Code § 5240.73 and the agency’s staff training plan.
Maintain an active Pennsylvania license in good standing and promptly notify the supervisor of any change in license status.
Obtain and maintain Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Record Check, and FBI fingerprint-based criminal background check.
Ability to communicate and interact effectively with staff, clients, families, and collateral agencies, and to give clear oral and written instructions.
Ability to assess treatment needs and apply appropriate therapeutic interventions; knowledge of theoretical models and therapeutic and behavioral interventions.
Working knowledge of the behavioral health system, including 55 Pa. Code Chapter 5240 and CBH requirements, and ability to navigate other child-serving systems.
Ability to apply conflict-resolution skills and respond in a culturally responsive, trauma-informed manner.
Skill in psychosocial assessment and treatment planning.
Ability to accurately perform calculations, including addition, subtraction, and percentages.
Ability to operate a computer, electronic health record, printer, and calculator.
Ability to operate a motor vehicle or access public transportation to travel to schools, homes, and community settings.

Nice To Haves

Psy.D. or Ph.D. in a clinical or mental health field.

Responsibilities

Communicate IBHS departmental goals and directives, foster cooperation across teams, share relevant clinical information in compliance with confidentiality requirements, and communicate with CBH about clinical issues, authorizations, and service concerns.
Serve as a resource to children, youth, young adults, families, treatment teams, and schools during crises and problem situations; provide backup support to other Licensed Clinical Managers when needed.
Establish a team culture consistent with agency directives and trauma-informed principles.
Assess staffing needs, identify required skills, and develop staff training consistent with the agency’s IBHS training plan.
Participate in quality and performance improvement activities and conduct meetings to plan for clients’ anticipated clinical needs.
Schedule and coordinate client assessments and written orders, completing them when within the scope of the manager’s license.
Facilitate discharge planning and complete required documentation.
Ensure authorization and reauthorization packets are processed and submitted on time to avoid breaks in authorized services before discharge.
Allocate staff effectively across the team’s caseload and ensure compliance with applicable regulations, CBH requirements, and agency policies.
Ensure ITP goals are appropriate, measurable, and responsive to the needs of clients and families.
Review BC, MT, and BHT progress notes weekly and document their quality; monitor clinical effectiveness through record review and ensure records are complete and current.
Conduct periodic clinical record reviews and support staff in delivering high-quality work and continually improving their practice.
Direct BC, MT, and BHT staff in appropriate interventions and review administrative and clinical standards with them.
Provide and document clinical and administrative supervision, including required individual supervision, direct observation, and BHT supervision.
Supervise within regulatory staffing limits: no more than 12 full-time-equivalent staff, including no more than 9 staff providing BHT services.
Conduct clinical orientation for new BC, MT, and BHT staff; interview, hire, train, and evaluate staff.
Ensure staff complete required documentation weekly and follow agency policy when documentation is not completed.
Conduct treatment team meetings as needed and oversee interagency meetings.
Maintain contact with schools, families, and internal and external resources; connect clients with community resources and participate in assigned departmental and agency meetings.
Complete other duties as assigned.