Licensed Clinical Manager

Northern Children Services•Philadelphia, PA

About The Position

The Licensed Clinical Manager leads, directs, monitors, and supervises the clinical and operational processes of an assigned Intensive Behavioral Health Services (IBHS) team. Reporting to the IBHS Clinical Director, this position provides clinical leadership and care coordination and ensures services comply with Pennsylvania regulations, Community Behavioral Health (CBH) requirements, and Northern Children’s Services policies, procedures, and performance standards. The manager helps integrate treatment for each child, youth, or young adult into a holistic, family-centered Individual Treatment Plan (ITP). The manager supervises Behavior Consultants (BC), Mobile Therapists (MT), and Behavioral Health Technicians (BHT). Responsibilities include overseeing assessments, written orders, treatment planning, authorization and reauthorization requests, case coordination, and continuity of authorized services. The role also includes staff hiring, training, evaluation, clinical and administrative supervision, documentation review, quality improvement, discharge planning, and coordination with families, schools, treatment teams, and community partners. The position requires a master’s degree in a clinical or mental health field and a current, active, unrestricted Pennsylvania license of a type specified in the posting. A Psy.D. or Ph.D. is preferred. Candidates must have at least one year of full-time postgraduate experience providing direct mental health services to children, youth, or young adults, and four years’ total experience in human service organizations, including at least two years of supervisory experience. The manager must complete required IBHS training and maintain professional licensure and child-related clearances. Northern Children’s Services describes its workplace as guided by values including excellence, respect, resilience, cultural humility and justice, healing, and wellness. Its trauma-informed principles emphasize safety, nonviolence, resilience, empathy, effective communication, understanding the effects of trauma, and person-first, strengths-based language.

Requirements

Master’s degree in a clinical or mental health field from an accredited college or university.
Current, active, unrestricted Pennsylvania license as a Licensed Psychologist, LPC, LMFT, LCSW, qualifying LSW or LBS, or another Pennsylvania license whose scope includes overseeing IBHS, subject to the graduate-degree and clinical-practicum conditions specified in the posting.
At least one year of full-time postgraduate experience providing direct mental health services to children, youth, or young adults.
Four years of total experience in human service organizations, including at least two years of supervisory experience.
Excellent working knowledge of clinical issues relating to children, adolescents, and families, and good working knowledge of other systems that affect them.
Ability to communicate and interact effectively with staff and to present information effectively and respond to questions from clients, families, and collateral agencies.
Ability to assess treatment needs and apply appropriate therapeutic interventions; skill in psychosocial assessment and treatment planning.
Ability to calculate numbers accurately, including addition, subtraction, and percentages, and to provide clear, concise oral and written instructions.
Working knowledge of the behavioral health system, including 55 Pa. Code Chapter 5240 and CBH requirements, and ability to navigate other child-serving systems.
Working knowledge of theoretical models, therapeutic interventions, and behavioral interventions relevant to the populations served.
Ability to apply conflict-resolution skills and respond in a culturally responsive, trauma-informed manner.
Complete initial and annual IBHS training required by regulation and the agency staff training plan; continuing education completed to maintain licensure may count toward this requirement.
Ability to operate a computer, electronic health record, printer, and calculator.
Ability to operate a motor vehicle or access public transportation to travel to schools, homes, and community settings.
Obtain and maintain a Pennsylvania Child Abuse History Clearance, Pennsylvania State Police Criminal Record Check, and FBI fingerprint-based criminal background check.
Maintain an active Pennsylvania license in good standing and promptly notify the supervisor of any change in license status.

Nice To Haves

Psy.D. or Ph.D. in a clinical or mental health field.

Responsibilities

Communicate departmental goals and directives to IBHS staff and foster cooperation within and across teams.
Support children, youth, young adults, families, treatment teams, and schools in crisis and problem situations; communicate with external partners as needed.
Share relevant clinical information with treatment team members in accordance with confidentiality requirements, and communicate with CBH about clinical issues, authorizations, reauthorizations, and service concerns.
Provide backup support for other Licensed Clinical Managers during absences or when they are off-site.
Build a team culture consistent with agency directives and trauma-informed principles.
Assess staffing needs, identify needed skills, and develop staff training consistent with the IBHS staff training plan.
Participate in quality and performance improvement activities and hold meetings to plan for clients’ anticipated clinical needs.
Schedule and coordinate client assessments and written orders, and complete them when within the scope of the manager’s license.
Facilitate discharge planning and complete required documentation.
Ensure authorization and reauthorization packets are submitted on time to prevent interruptions in authorized services before discharge.
Allocate staff across the team’s caseload and ensure compliance with applicable regulations, CBH requirements, and agency policy.
Ensure ITP goals are appropriate, measurable, and responsive to the needs of the child, youth, or young adult and family.
Review BC, MT, and BHT progress notes weekly and document their quality; review client records, ensure records are complete and current, and conduct periodic clinical record reviews.
Monitor the quality and effectiveness of staff work and support continuous improvement in practice.
Direct BC, MT, and BHT staff in appropriate interventions and review clinical and administrative standards with them.
Provide and document clinical and administrative supervision, including the supervision frequency, direct observations, and staffing limits specified in the posting and applicable regulations.
Conduct clinical orientation for new BC, MT, and BHT staff; interview, hire, and train staff; and evaluate their performance.
Ensure staff complete required documentation weekly and follow agency policy when documentation is not completed.
Conduct treatment team meetings as needed and oversee interagency meetings.
Maintain contact with schools, families, and internal and external resources; connect clients with community resources and maintain knowledge of other child-serving systems.
Attend and participate in assigned departmental and agency meetings.
Complete other duties as assigned.