Indirect - License Compliance Services - Manager

EY•Hartford, DC

6d•$91,700 - $191,000•Hybrid

About The Position

This position leads and drives the compliance function, manages the overall engagement team (US and GDS), and supervises & evaluates the assigned analysts & seniors and their work product. This position requires a deep understanding of license compliance services. This position reviews completed returns for approval and submission to clients and is also responsible for the training and development of junior staff, managing GDS, and overall project management including client interactions and engagement economics.

Requirements

Bachelor’s degree
Minimum 8 years of experience in a professional services or tax services organization
CPA, JD, Enrolled Agent or other appropriate designation required
Excellent organizational and verbal/written communications skills
Effective time management skills
Ability to work in fast paced professional services environment
Computer software applications, including Microsoft Word, Excel and PowerPoint
A commitment to following through effectively on client requests
Ability to develop knowledge of various client industries
Strong management skills needed to lead teams, delegate appropriately, mentor, review performance and counsel employees
High degree of efficiency and ability to design and implement improvements in various tasks/processes on engagements
Commit to periodic travel (25%)

Nice To Haves

Excellent research skills
Capacity to work independently and effectively on a variety of tasks at the same time
Strong analytical skills and attention to detail
The ability to adapt your work style to work with both internal and client team members
The ability to research and interpret published statutes/ordinances/guidance to determine license compliance requirements; where guidance is not clear, make judgements and conclusions based on experience and discussions with relevant jurisdiction
The ability to resolve issues at the jurisdiction and client level

Responsibilities

Participate in client facing meetings
Communicate engagement expectations to assigned analysts and/or seniors
Prepare engagement contracts and agreements
Own client communications and drive solutions, focus on client deliverables and status against plan
Manage to projected budget and ability to forecast budget changes
Prepare timely billings
Ability and willingness to sell new solutions and work
Manage client expectations proactively to ensure satisfaction
Build client relationships through technical and business expertise
Manage junior staff in actively maintaining compliance calendar (EY Decisions), monitoring deadlines, raising issues to next level, pulling reports for client delivery
Utilize EY methodologies and tools that exist to enhance service delivery
Deal with roadblocks and issues, providing suggestions and alternatives
Reference and interpret standards using professional judgement, identifying noncompliance while applying a balanced view of all client matters
Consult with Senior Leadership in the Firm as necessary
Apply Tax Quality and Independence rules to engagements