License and Applications Supervisor

State of Connecticut•Hartford, CT

1d•Hybrid

About The Position

The State of Connecticut, Department of Consumer Protection (DCP), is accepting applications for the position of License and Applications Supervisor of Licensing within the Cannabis Control Division in Hartford, CT. This is a full-time, 40-hours per week position, typically Monday through Friday, first shift, but may include nights and weekends. The position is located at 450 Columbus Blvd in Hartford, CT, and is a hybrid position eligible for telework in accordance with the Telework Policy. A valid driver's license is required and must be maintained. The mission of the State Department of Consumer Protection’s (DCP) is to promote a fair and equitable marketplace and to ensure safe products and services for consumers. The Cannabis Control Division oversees compliance and enforcement of all laws and regulations concerning the sale and distribution of hemp, Adult-Use Cannabis, Medical Cannabis, and infused beverages within Connecticut. We are responsible for the administration, compliance, and enforcement of the state's Medical Cannabis Program and Adult Use Cannabis Program, including issuing licenses, performing inspections, and conducting investigations at manufacturing and retail establishments.

Requirements

Seven (7) years of technical experience in a regulated industry or licensing environment.
One (1) year of the General Experience must have been in preparing material for or actively participating in, hearings concerning the regulatory process or analysis of business licenses.
Considerable knowledge of licensing statutes and procedures
Considerable knowledge of operations of regulated business or industry
Considerable interpersonal skills
Considerable oral and written communication skills
Considerable ability to interpret laws and regulations
Ability to utilize computer software
Supervisory ability
A valid driver's license is required and must be maintained.

Nice To Haves

Experience interpreting cannabis laws and regulations.
Experience with regulating, planning, and developing licensing programs.
Experience training employees in the areas of licensing review and issuance.
Experience supervising staff in licensing.
Experience prioritizing work to meet deadlines.

Responsibilities

Supervises review and processing of certificate and permit applications
Reviews prepared studies and analyses of factors and incidents impacting on regulatory responsibility and makes recommendations to implement changes
Coordinates issuance, cancellation and updating of licenses
Responds to inquiries concerning complicated procedures
Handles correspondence
May issue notices of hearings as required by statute
May act as hearings officer and make recommendations as to disposition of applications
May represent agency at informal meetings pertaining to transactions concerning existing licenses
May prepare data for actions taken against licensees
May perform or direct investigations of violations by regulated industry or consumer complaints against licensees
May prepare monthly statistical and other reports
Performs related duties as required