Library Undergraduate Digital Accessibility Assistant (Student Wage)

University of Virginia•Charlottesville, VA

1d•Hybrid

About The Position

The Library Digital Accessibility Assistant contributes to the UVA Library's Digital Accessibility Student Team by performing production work in one of two focus areas: captioning and transcription of digital media, or remediation of PDF and other document files. Assistants work within a small sub-team led by a Graduate Library Digital Accessibility Lead, who provides day-to-day direction and quality review. Overall program supervision is provided by the Library's Digital Accessibility Specialist. This is a production-focused role for students who are detail-oriented, reliable, and committed to digital equity and information access. Specific responsibilities vary by track.

Requirements

Current undergrad UVA student
Detail-oriented, reliable, and committed to digital equity and information access.

Nice To Haves

Prior experience with captioning, transcription, or audio/video editing
Familiarity with captioning platforms such as YouTube Studio, Verbit, 3Play Media, or Amara
Experience with or interest in linguistics, a second language, or translingual content — particularly relevant for supporting the multilingual captioning pilot
Prior experience with PDF editing, document formatting, or accessibility remediation
Familiarity with Adobe Acrobat Pro, Microsoft Word accessibility features, or HTML/document structure concepts
Background in a STEM field or familiarity with technical notation (formulas, equations, diagrams) is a plus, given the volume of STEM content in Library collections
Familiarity with version control or document management practices, such as tracking file versions, naming conventions, and organized handoffs
Interest in disability studies, media accessibility, or library and information science

Responsibilities

Follow established workflows, style guides, and quality benchmarks
Submit completed work to their Graduate Lead for quality review and incorporate feedback
Apply quality control for complex content, flagging items that require escalation to the Graduate Lead
Maintain consistent throughput to meet team production targets
Maintain accurate work logs in the team tracking system
Maintain confidentiality of student and patron records accessed in the course of processing materials, consistent with FERPA and Library privacy policies
Participate in onboarding and training during the first weeks of each semester
Attend team check-ins and contribute to workflow improvement discussions
Communicate proactively when questions, edge cases, or blockers arise
Create accurate captions and transcripts for Library digital media using captioning software tools
Edit and correct auto-generated captions to meet quality standards for timing, accuracy, speaker identification, and readability
Edit captions and transcripts for materials with multiple speakers, background noise, or technical vocabulary, applying judgment about clarity and speaker attribution
Follow established style guides and quality benchmarks for caption formatting
Submit completed work to the Graduate Captioning Specialist for quality review and incorporate feedback
Assist with quality review of LLM-generated captions for non-English language media as directed by the Graduate Captioning Specialist
Flag accuracy concerns and document recurring issues for pilot evaluation
Remediate PDF and document files to meet WCAG 2.1 AA and PDF/UA accessibility standards
Correct and add reading order, semantic tags, heading structure, alt text for images, and document metadata using Adobe Acrobat Pro
Apply quality control for complex content types such as tables, charts, and multi-column layouts, flagging items that require escalation to the Graduate Remediation Specialist
Process documents through the established remediation workflow, including pre-processing steps in SensusAccess and Equidox as appropriate
Run quality checks using PAC 2024 or equivalent PDF accessibility validation tools
Submit completed files to the Graduate Remediation Specialist for final review and incorporate feedback