Library Technician

Prince William County Government•Prince William County, VA

2d•Onsite

About The Position

Are you searching for an engaging and community-oriented job? Would you like to ensure patrons of all ages experience imaginative programming and exceptional customer service? Consider working at Lake Ridge Library, a warm and welcoming space for individuals of all backgrounds. As a Library Technician, put your communication skills to good use as you interact with readers of all ages and help them take advantage of the many resources we have to offer. This position is perfect for those with strong organizational and time management skills who enjoy the chance to demonstrate their creativity in partnership with others. If you’re passionate about libraries and have an interest in expanding your knowledge in this field, you’ll be thrilled to learn how many different tasks and experiences await you at Lake Ridge Library.

Requirements

High school diploma or G.E.D

Nice To Haves

Two years of customer service experience in a library, bookstore or retail environment
Scheduling flexibility
Experience assisting others with technology (PCs, tablets, eReaders), standard office equipment and Microsoft software
Experience serving as the Team Lead or Person in Charge
Experience with cash handling in a work setting
Experience with event planning or programming (such as book club, story time, scavenger hunts, etc.)
Experience with an Integrated Library System (ILS)
Experience conducting reference interviews and offering readers’ advisory assistance

Responsibilities

Works at the service desk, providing superior customer service providing circulation assistance, explaining library policies and resources, and answering patron’s questions
Opens and closes the building
Assists patrons with the use of standard office equipment (scanners, copiers, printers, fax machines, PCs), Microsoft software, email sites, library apps (Libby, Hoopla, etc.), and digital resources (Ancestry, Kano, etc…)
Reconciles receipts and deposits for the register and self-service kiosk
Serves as the Team Lead or Person in Charge in the absence of management
Assists with book displays, outreach events and programming (story time, book club, etc.)
Responsible for several areas of the collection, including use of Integrated Library System reports
Participates in Library committees and training sessions