Library Technician II- Denton

County of Davidson•Denton, TX

11d•Onsite

About The Position

Performs routine work providing customer support to library patrons. An employee in this class is responsible for providing customer support in circulation and reference services. Work generally requires the employee to check materials in and out at the circulation desk and assist patrons with reference methods and resources. Work is performed under regular supervision of the Library Manager.

Requirements

Must have strong computer and research skills
Some knowledge of library operations, techniques, systems, tools and policies and procedures
Knowledge of library collection, including books and authors
Knowledge of age appropriate materials
Some knowledge of resources available for genealogical research
Some knowledge of fines and collection process
Ability to operate computers, automated systems and a variety of equipment.
Ability to interpret library rules, procedures and policies
Ability to use library reference materials and develop resourceful search strategies using a variety of media
Ability to provide guidance and direction to the general public and instruct them in locating information to meet their needs
Ability to provide guidance to volunteers in basic library functions.
Ability to communicate effectively, both orally and in writing
Ability to work collaboratively in a team environment, maintaining positive relationships with colleagues and community partners.
Demonstrate willingness to support coworkers, contribute ideas, and adapt flexibly to various situations
Ability to establish and maintain effective relationships with patrons from a diverse population of people, vendors, other libraries, and the general public
Must be able to physically perform the basic life operational support functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing and repetitive motions.
Must be able to perform medium work exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Must possess close visual acuity.
Graduation with a two-year degree or two years of college and some experience working in a library providing support and assistance to patrons or related experience

Responsibilities

Works at the circulation desk checking materials in and out; answers telephones; and provides assistance to patrons
Notifies patrons of overdue books and fines; collects fees and fines
Registers patrons for new or replacement cards
Maintains the inventory of patron requested items and may request materials for patrons
Promotes new materials and determines when they rotate off the new shelves
Answers patrons’ questions regarding reference material
Registers patrons for computer usage and assists with computer applications
Assists patrons in finding research materials
Counts the library’s nightly deposits
Shelves books and maintains shelves for accuracy and neatness
Reviews and selects new materials for the teen area
Maintains current knowledge of young adult books and authors as well as trends in library services
Maintains an inviting teen area with current displays
Plans, schedules, and performs programming for teen programming (7th-12th grade)
Plans, schedules and performs Summer Reading programming for all teens (7th – 12th grade)
Plans, schedules and facilitates TAB (Teen Advisory Board) meetings and events including yearly parades
Collaborates with local middle/high school(s) to perform outreach services including book check out and programming
Adheres to the department’s safety rules and regulations
May open and/or close the library
May process donated and/or new materials
May designate items for and coordinate book-sales; recruits and coordinates volunteers
May submit estimates and orders for supplies as well as maintain supply inventory
May perform light clerical duties
Performs other related duties as required
Helps to plan, market and implement library programming
Assists with library’s Internet presence, especially through social media outlets