Library Supervisor

The Corporation of the County of Lambton•Plympton-Wyoming, ON

2d•Onsite

About The Position

As a member of the Lambton County Library system, the Library Supervisor is responsible for overseeing the work of employees delivering front-line customer service to visitors of Lambton County Library. The Library Supervisor is also responsible for ensuring that the physical environment and library programming meets the needs of the community. The Library Supervisor will hold responsibility for ensuring the successful operation of library branches located within geographic regions of Lambton County. The Library Supervisor is responsible for delivering a library service that meets the strategic direction set forth by senior management and Lambton County Council.

Requirements

University Degree, with preference given to studies in library science, or the equivalent in combination of education and experience.
Minimum 3 years' experience working in a Library, or supervising work in a municipal or public-sector environment
Computer experience including Microsoft Office products, Outlook, Internet, electronic database, digital platforms, etc.
Interpersonal, communication, and customer service skills

Nice To Haves

Experience using an Integrated Library System (ILS) an asset.

Responsibilities

Provide direction, instruction and support to Branch Assistants, Library Technicians, Community Librarians and Library Pages ensuring that the County of Lambton's policies and procedures are followed
Ensure the library branches are appropriately staffed
Conduct on-site training and orientation, and/or coordinate off-site training and orientation for new employees to the library
Update training material for front-line staff as required and assist in evaluating the effectiveness of the training material
Determine, in consultation with the Library Operations Supervisor and the Facilities Supervisor, the needs of libraries for effective operation, such as furnishings and equipment
Maintain working relationships with local municipal staff and work with the Facilities Supervisor to plan and complete renovation projects
Maintain working relationships with local municipal staff to build an awareness of community projects, lower-tier municipal goals and community needs
Recommend revisions to policies and procedures to improve workflow
Create site-specific content for procedures or contribute content to operational procedures
Approve program plans and review program descriptions for entry into the library’s calendar and placement in other communication tools
Schedule library programming while ensuring the programs reflect the needs of the community, and are aligned with the Department’s strategic directions
Analyze statistical data and feedback to make informed site-specific decisions or informed recommendations to management
Evaluate programs, outreach and partnership opportunities with organizations, groups, agencies, businesses and other stakeholders
Review and approve site-specific promotional materials for spelling, grammar and adherence to design guidelines
Oversee the collaborative efforts between branch library staff and Public Services Coordinators, Technical Librarian and other staff to develop community initiatives in alignment with library goals and objectives and to achieve the Department’s strategic priorities
Ensure the physical spaces in libraries are welcoming, are furnished in a state of good repair and that its materials are displayed, and services are promoted in a visually pleasing manner
Identify community needs, trends and demographics
Participate in recruitment, selection, orientation and training of departmental staff.
Ensure appropriate quality, accuracy and quantity of work for assigned staff and that policies and procedures are followed and that performance standards are met
Conduct ongoing performance management of staff, including the delivery of performance appraisals and exit interviews
Follow the County of Lambton's Progressive Discipline procedures and conduct discipline when required.
Monitor staff attendance and schedule workload
Provide supervision to another region in a Supervisor's absence
Ensure adherence to legislation such as the Employment Standards Act, Occupational Health and Safety Act, Human Rights Code, collective agreements and County of Lambton policies.
Assist in monitoring budget and tracking expenses
Assist in developing the annual departmental budget
Authorize program purchases, overtime, resource acquisition, mileage and other expenditures within the approved budgetary guidelines
Assign purchases to appropriate accounts
Represent the library effectively in the community
Interact pleasantly and courteously with the public, community partners and staff, promoting a harmonious workplace
Respond to the public’s concerns and requests
Ensure the effective use of the Integrated Library System (ILS)
Develop an understanding of electronic platforms and resources that can be used by patrons to enhance their library experience
Maintain necessary corporate files in accordance with the County of Lambton's Records Retention By-law
Incumbents must keep up-to-date on all relevant legislation, collective bargaining agreements, County Policies and Procedures, etc. ensuring that these are implemented as prescribed
Incumbents must keep up-to-date with all requirements and provisions contained in the County’s Health and Safety Policies, assist with and participate in employee health and safety training as required
Incumbents must possess the physical ability to meet the duties and responsibilities of the job description and/or the requirements identified within the position's Physical Demands Analysis
Incumbents must participate in professional development through memberships in professional organizations, attendance at events such as conferences and workshops