Library Substitute

City of Stoughton•Stoughton, WI

5d•Onsite

About The Position

To provide public service at the Adult, Children's, or Circulation desks on an as-needed basis, often with short notice.

Requirements

High school graduate
Knowledge and understanding of the principles of confidentiality of library records.
Computer skills including database searching and familiarity with Microsoft Office programs.
Ability to supervise the operations of any of the public service desks.
Ability to speak comfortably to members of the public.
Ability to comprehend and interpret a variety of documents including technical manuals, library databases, reference materials, and the library's integrated library system (Koha).
Ability to record and deliver information, explain procedures, and follow instructions.
Ability to use and interpret library science and automation terminology.
Ability to communicate effectively with library users, volunteers, Library & City staff, representatives of other libraries, groups of people, and the general public verbally and in writing.
Ability to work with others in a team-oriented environment.
Ability to calculate percentages, fractions, decimals, and to make change when handling cash.
Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
Ability to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Ability to operate and troubleshoot a variety of office and library equipment, including personal computers, photocopier, telephone, a variety of printers and other office machines, microfilm reader, and the Library's integrated library system (Koha).
Ability and transportation to work flexible hours and schedule with short notice.
Ability to lift and place boxes and other objects weighing up to 40 pounds onto carts.
Ability to stoop, kneel, crouch, climb, and balance in order to provide program activities and other essential functions.
Ability to stand or to sit for extended periods of time.
Ability to work effectively in a typical library environment.

Nice To Haves

College degree
One year of library experience
Cash handling experience
Experience with e-readers
Computer troubleshooting

Responsibilities

Provide assistance to library users at the Adult, Children's, or Circulation service desks, working with people of all ages.
Work Adult and Children's service desks as assigned.
Provide reference service and other helpful information to Library users.
Place holds and request materials for library users.
Issue and renew library cards.
Maintain a neat work area and equipment.
Work Circulation desk as assigned.
Process holds and delivery returns.
Check materials in and out.
Collect overdue fines and other payments.
Clear book drop and book return bin.
Answer phone, provide information, and direct calls as appropriate.
Maintain a neat work area and equipment.
Open or close Library according to the shift worked.
Direct the work of shelvers.
Assist and train library users in the use of library technology such as self-checkouts, computer reservations, Internet.
Other duties as assigned.