IS Library Specialist

Central Arkansas Library System•Little Rock, AR

9d•Onsite

About The Position

The Library Specialist is a full-time public service position in the Information Services Department at the Main Library of the Central Arkansas Library System. The role supports periodicals collection maintenance, tax-form processing, public computer-lab service, and system-wide telephone and chat assistance. It also provides technology instruction and assistance to patrons with varied skill levels and backgrounds, including help using the library’s digital resources. The candidate must be willing to become a notary public and work some evenings and weekends.

Requirements

Exceptional technology skills and knowledge of a wide variety of software and digital devices.
Strong customer-service, problem-solving, and communication skills.
Ability to stand for long periods of time.
Ability to push and pull at least 50 lbs.
Ability to lift and squat.
Willingness to become a notary public.
Willingness to work some evenings and weekends.

Nice To Haves

Flexibility, an easy-going attitude, and enthusiasm for working with diverse patrons and staff.

Responsibilities

Assist the periodicals manager with collection maintenance.
Manage the ordering, distribution, and disposal of tax forms.
Staff the public computer lab.
Answer the system-wide telephone and chat service.
Provide technology assistance to members of the public with a wide variety of skill levels and backgrounds.
Assist patrons with using the library’s digital resources.
Provide instructional assistance in person and remotely.