Library Specialist, Full-Time

Arapahoe Libraries•Englewood, CO

1d•Onsite

About The Position

Castlewood Library is a warm, neighborhood branch known for its friendly staff, diverse patrons, and creative makerspace. In this vital frontline role, you'll greet patrons with care, assist with materials and technology, and ensure that every visitor feels seen and supported. Your flexibility and collaborative spirit will help our branch stay connected and responsive to the community's evolving needs.

Requirements

At least one year of experience in customer service, libraries, or education/teaching
Ability to work a flexible schedule that includes a mix of days, evenings and every other weekend
Basic proficiency with Microsoft 365 applications (Word, Excel, Outlook), and Microsoft Teams
Comfort serving patrons of all ages and from diverse backgrounds
Curiosity and willingness to explore and learn library technologies alongside patrons
Ability to clearly communicate new ideas, services, and resources in a positive and engaging way
Enthusiasm for working in an environment of continual growth and change

Nice To Haves

Experience working with children and teens

Responsibilities

Welcome patrons, answer questions, and assist with accounts and resources
Promote programs and services while maintaining an inviting and inclusive environment
Process, shelve, and display materials with accuracy and care
Work scheduled shifts that include closing duties on Mondays and every other weekend
Support and empower patrons using public computers, mobile devices, and printing tools
Provide basic troubleshooting and help with reservable tech and spaces
Navigate the Integrated Library System to manage patron and collection needs
Stay current on library services and digital tools
Share knowledge and collaborate with teammates
Embrace opportunities for learning and continuous improvement
Connect authentically with patrons from all backgrounds
Help set expectations and boundaries with empathy and clarity
Reflect library values in every interaction, especially around equity, inclusion, and respect