Library Specialist, Full-Time

Arapahoe LibrariesEnglewood, CO
Onsite

About The Position

Castlewood Library is a warm, neighborhood branch known for its friendly staff, diverse patrons, and creative makerspace. In this vital frontline role, you'll greet patrons with care, assist with materials and technology, and ensure that every visitor feels seen and supported. Your flexibility and collaborative spirit will help our branch stay connected and responsive to the community's evolving needs.

Requirements

  • At least one year of experience in customer service, libraries, or education/teaching
  • Ability to work a flexible schedule that includes a mix of days, evenings and every other weekend
  • Basic proficiency with Microsoft 365 applications (Word, Excel, Outlook), and Microsoft Teams
  • Comfort serving patrons of all ages and from diverse backgrounds
  • Curiosity and willingness to explore and learn library technologies alongside patrons
  • Ability to clearly communicate new ideas, services, and resources in a positive and engaging way
  • Enthusiasm for working in an environment of continual growth and change

Nice To Haves

  • Experience working with children and teens

Responsibilities

  • Welcome patrons, answer questions, and assist with accounts and resources
  • Promote programs and services while maintaining an inviting and inclusive environment
  • Process, shelve, and display materials with accuracy and care
  • Work scheduled shifts that include closing duties on Mondays and every other weekend
  • Support and empower patrons using public computers, mobile devices, and printing tools
  • Provide basic troubleshooting and help with reservable tech and spaces
  • Navigate the Integrated Library System to manage patron and collection needs
  • Stay current on library services and digital tools
  • Share knowledge and collaborate with teammates
  • Embrace opportunities for learning and continuous improvement
  • Connect authentically with patrons from all backgrounds
  • Help set expectations and boundaries with empathy and clarity
  • Reflect library values in every interaction, especially around equity, inclusion, and respect
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