Library Services Associate
About The Position
Located in downtown Chicago, Chicago-Kent College of Law provides a dynamic environment for legal education, scholarship, research, and service. The Chicago-Kent Law Library supports student and faculty success through legal research resources, professional research assistance, academic services, technology, and learning spaces. Reporting to the Head of Access and Technical Services, the Library Services Associate supports circulation, Interlibrary Loan (ILL), resource sharing, document delivery, course reserves, faculty requests, and daily Law Library operations. The position focuses on responsive service, timely access to resources, and maintaining an organized and welcoming Law Library environment.
Requirements
- Associate degree, completion of at least two years of college, or equivalent combination of education and relevant experience
- Minimum two years of relevant library, academic support, customer service, office, or related professional experience
- Strong customer service, communication, organization, accuracy, and prioritization skills
- Ability to work independently and collaboratively within established procedures
- Proficiency with Microsoft Word, Excel, Outlook, and general office technology
Nice To Haves
- Academic, law, or research library experience
- Alma or comparable integrated library system experience
- OCLC WorldShare or comparable interlibrary loan/resource-sharing experience
- Familiarity with the Library of Congress Classification System
- Higher education, legal, or research environment experience
Responsibilities
- Borrowing, lending, and resource-sharing requests through WorldShare, I-Share, Alma, and related systems; material retrieval, preparation, packaging, receiving, tracking, and processing
- Faculty research support; document delivery, scanning, faculty requests, and physical and digital course reserves
- Circulation and service desk operations; checkouts, returns, renewals, holds, study room reservations, patron inquiries, printing, scanning, and basic technology assistance
- Opening and closing/keyholder responsibilities
- General Law Library environment, facility, technology, security, and operational support
- Law Library projects, initiatives, special programs, and other duties as assigned
Benefits
- medical, dental, and vision coverage
- life and long-term disability insurance
- staff salary continuation
- a 403(b) retirement plan with university contributions and matching subject to plan eligibility requirements
- tuition assistance programs
- flexible spending and commuter benefits
- an employee assistance program
- paid time off
- university holidays
- applicable paid and job-protected leave benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
