Library Research Specialist

AutoZone•Elk Grove, CA

5h•$18 - $31•Hybrid

About The Position

This position is the primary point of contact helping customers find information in our products, or obtaining additional information from a variety of resources. The ideal candidate is dependable, energetic, loves cars and automotive work but prefers to work in an office environment.

Requirements

HS Diploma or equivalent
2 Years Professional Automotive Repair, Service Writer or Auto Parts experience
2 Year Vocational School graduates may be considered in lieu of hands on experience
Familiar with automotive makes, models, systems, components and manuals
Good phone skills
Good computer skills - Internet navigation a must
Frequent periods are spent standing or sitting in the same location with some opportunity to move about, or occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).
Most of the time is spent communicating via voice, using hands to fingers to dial and use phones, typing on computer and reading messages from a monitor or a hard copy documents.

Nice To Haves

ASE certifications or Smog license a plus
Customer service experience a plus

Responsibilities

Research automotive information for automotive technicians using factory service manuals, electronic media and manufacturers websites.
Utilize proprietary systems to format data and prepare for distribution.
This position has no direct reports.