Library Program Specialist-Bookmobile

Harnett County•Lillington, NC

6d•Hybrid

About The Position

An employee in this position performs Library circulation tasks and provides information services to the public through modern library techniques and technology for the Bookmobile at Boone Trail Headquarters. Work involves: driving the bookmobile in a rural setting, demonstrating excellent customer service skills while assisting patrons with technology, working at the circulation desk; searching for information, programming, and performing other Library service needs.

Requirements

High school diploma
No experience required
Possession of a valid North Carolina driver's license.
Willing to obtain a Notary Public within one year
Knowledge of computers and the Internet.
Knowledge of basic library filing systems.
Skill in delivering customer service.
Ability to assist the public with computers.
Ability to plan and implement creative programming for children, teens and adults.

Nice To Haves

Some work or volunteer experience in a library or a bookmobile setting preferred
Or equivalent education and/or experience

Responsibilities

Driving the Winnebago 425S Bookmobile in a rural setting.
Maintain an accurate route schedule utilizing effective time management skills.
Daily loading and unloading of books and other materials from Bookmobile
Provide direct public service by greeting and assisting patrons in person and by phone with library services.
Provides reference and readers’ advisory services.
Assist patrons with online searches, Microsoft Office (Word, PowerPoint, and Excel), other electronic resources, and the Library's print management system.
Retrieves items from the outside book drop.
Organizes Library materials and returns items to the appropriate locations.
Works with various office equipment including fax machine, copier, and computer.
Performs circulation duties; registers new patrons; checks items in and out; collects lost item and damage fees; reserves Library materials for patrons; searches the catalogue; and manages patron accounts.
Sanitizes and tidies areas that patrons frequent.
Plans and implements programming for children, teens, and adults.
Assists in promoting bookmobile services, programs, and resources through creative displays, marketing, and social media.
Assists the community engagement team in cultivating community partnerships and coordinating outreach and community engagement opportunities.
Performs other related duties as assigned.