LIBRARY - Branch Manager - Bookmobile

Horry County•Conway, SC

6d•Onsite

About The Position

Oversees the daily operation of the Bookmobile, performing circulation duties and assisting Library customers. This role also involves overseeing and directing staff in library functions such as assisting patrons, processing materials, scheduling, preparing manager reports, and other administrative tasks. The Bookmobile Manager reports to the Director of Library and/or Assistant Director of Libraries.

Requirements

Excellent verbal and written ability to effectively convey information to staff, other County employees, and the public.
Ability to understand and receive directions and assignments from supervisor.
Ability to tactfully and effectively handle requests, suggestions, and complaints.
Excellent computer skills.
Excellent customer service skills.
Knowledge of general operations of the Library department as related to position.
Ability to make independent judgements in the absence of supervision.
Ability to learn and utilize new skills and information to improve job performance.
Ability to interact effectively with Library staff, County staff, and the public in a professional manner and to convey information successfully whatever the situation.
Capable of driving and maneuvering a 30-foot vehicle in traffic and tight spots.
Must be able to operate a variety of machines and office equipment.
Must be able to pass required pre-employment physical and background check.
Must be able to follow Horry County Government and Library policies and procedures.

Nice To Haves

Bachelor’s degree and three to five years of library experience, and/or an equivalent of education, training, and experience.

Responsibilities

Oversees the overall organization, effectiveness, and efficiency of outreach services.
Perform customer service tasks such as answering the phone, answering directional questions, and assisting customers on the bookmobile.
Monitors and enforces safety and behavior rules when patrons are on the bookmobile.
Assists with interviews and hiring for staff.
Supervises assigned staff, including library assistant.
Manages, reviews, and evaluates staff.
Assigns workloads, establishes work schedules, and sets duties of employees.
Addresses employee problems and complaints.
Trains employees regarding duties and library policies and procedures.
Oversees staff usage of sick and vacation leave time.
Develops, oversees, and implements bookmobile public and facility site visits.
Processes payments, reconciles cashiering drawer and prepares deposits.
Prepares monthly manager reports, statistics, incident reports, and general correspondence.
Plans yearly budget requests and quarterly supply requests.
Prepares and submits quarterly supply inventory.
Monitors condition of bookmobile and coordinates improvements and repairs with Library Courier.
Resolves customer complaints.
Perform circulation tasks such as checking in/out library materials, processing new items, checking in courier delivery, collecting fines, processing patron requests, issuing new cards, and processing new books and periodicals.
Performs collection maintenance such as shifting, discarding and weeding.
Rotates Bookmobile collections on a regular basis in order to keep the collection new and fresh for patrons.
Coordinates Books-by-Mail Service.
Serves as a liaison with community groups, facilities, and media, as required.
Attends community events including but not limited to parades, festivals, etc.
Responsible for driving the vehicle, as shared with the Bookmobile Library Assistant.
Assists with Library services at branch locations, as needed.
Pursues professional development and training opportunities for self and staff.
Updates and maintains a comprehensive list of Safety Data Sheets (SDS).
Shelves materials.
Performs other related duties as assigned.