Library Specialist, Sheridan Library
About The Position
Sheridan Library is seeking a part-time Library Specialist who is passionate about serving others and creating positive experiences for patrons. In this role, you will help visitors of all ages access resources, technology, and programs while building meaningful connections that strengthen our community and make the library a place where everyone feels they belong. Sheridan Library is a busy neighborhood branch located near local schools, making it a popular destination after school. You will interact with patrons of all ages, with a high number of youth and teens visiting daily. This role is ideal for someone who enjoys meeting people where they are, building relationships, and helping others feel comfortable and supported. Every day brings new questions, opportunities to learn, and chances to make a difference in someone's experience at the library. If you are adaptable, community-minded, and energized by connecting with people from all walks of life, you'll find meaningful work here.
Requirements
- One year of customer service, library, or education or teaching experience
- Ability to work varying shifts, including evenings and weekends
- Basic technology skills for Microsoft 365 including Word, Excel, and Outlook, and Microsoft Teams
- Ability to work with people of all ages and diverse backgrounds
- Customer Service Mindset: Ability to create a welcoming, positive experience for patrons of all ages
- Relationship Builder: Genuine interest in getting to know patrons and creating meaningful connections within the community
- Curiosity and Love of Learning: Enjoy learning new things, asking questions, and helping patrons discover opportunities and resources
- Tech Savvy: Comfortable troubleshooting technology and learning new systems alongside patrons
- Team Collaboration: Strong communication skills and willingness to work with staff to serve community needs
- Adaptability: Ability to stay flexible, embrace changing priorities, and bring a positive attitude to a dynamic environment
- Equity Focused Perspective: Commitment to inclusivity and embracing diverse perspectives
- Alignment to ALD Core Values: Collaboration, equity, and innovation in every interaction
Nice To Haves
- Experience working with children and teens
Responsibilities
- Greet and proactively assist library visitors with account inquiries, resources, programs, and events
- Provide basic reference and advisory services to help patrons access collections and discover materials that match their interests
- Support a safe and welcoming environment by setting expectations for library use and de-escalating concerns when needed
- Build relationships with patrons to strengthen the library's role in the community
- Collaborate with staff to connect patrons to specialized services
- Assist patrons with library computers, printers, and other devices as well as e-resources and online databases
- Provide support for basic technology troubleshooting and reservable spaces with AV equipment
- Provide guidance and instruction that helps patrons confidently access information, technology, and digital resources
- Maintain and merchandise library collections and displays
- Process, shelve, and manage materials and holds using library systems
- Straighten and tidy spaces to ensure a welcoming experience for patrons
- Stay current on library resources, trends, and technology to better serve patrons
- Share patron feedback and observations to improve services
- Collaborate with staff to meet district-wide and branch goals
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
