Library Paraprofessional

City of Albuquerque•Albuquerque, NM

About The Position

Respond to and assist library customers with library services and equipment, and participate in developing, preparing, coordinating, scheduling, and providing programs for adults and children. The role supports collection development and library technical services, including catalog database management, processing new materials, verifying invoices, and providing leadership to staff performing library functions. Job descriptions present a general list of duties and are not intended to reflect every duty performed. Essential functions must be performed with or without reasonable accommodation.

Requirements

Associate's degree from an accredited college or university.
Three years of experience in an academic, public, or special library; bookstore environment; or direct customer service. Education and experience related to the minimum requirements may be interchangeable on a year-for-year basis.
One year of lead or supervisory experience, included within the experience requirement.
Valid New Mexico Driver's License, or ability to obtain one within 90 days of hire.
City Operator’s Permit (COP) within six months of hire.

Nice To Haves

Major coursework in library sciences.
Customer service, educational program development, or social services experience.
Bilingual Spanish/English.

Responsibilities

Assist customers in person and by telephone with materials, services, information searches, library equipment, and inquiries or issues.
Help develop, prepare, coordinate, schedule, and deliver programs for adults and children, including book discussions, educational tours, outreach visits, reading programs, and story time.
Prepare and maintain displays of library materials for circulation.
Assist with collection development, suggest titles for purchase, enter online orders, perform routine database maintenance, and prepare incoming materials for circulation.
Lead or participate in technical library activities, including explaining and enforcing policies, checking materials in and out, issuing or replacing library cards, maintaining databases, processing interlibrary loans, troubleshooting, and instructing staff.
Maintain catalog databases related to acquiring new materials; find, export, edit, and add catalog records; generate and submit vendor purchase orders; and maintain records of library holdings.
Receive and verify invoices and incoming materials, check order accuracy and condition, and generate claims for missing or defective items.
Process new materials for distribution to branch libraries, apply labels, prepare items for circulation, and enter items in the electronic catalog to verify accuracy.
Generate lists of customer holds, overdue items, and billed items; upload updated information to the computer server; and notify customers by mail, email, or telephone.
Assist librarians and vendors with information and supplies, including barcodes, labels, stamps, and processing procedures and bibliographic record instructions.
As assigned, monitor branch office supplies, anticipate needs, and place orders.
As assigned, coordinate and maintain the contents and collections of special library centers and kits.
Operate, maintain, and supervise the use of library, office, and computer equipment; train staff and customers in its use as needed.
Assist with planning and implementing library events and activities.
Attend meetings about assigned activities and library programs and services, and recommend ways to improve service delivery.
Perform staff-member-in-charge duties as assigned.
Prepare and update analytical and statistical reports, enter database data, and prepare reports.
As assigned, lead, train, and review the work of volunteers, pages, temporary staff, and other staff; identify and recommend training opportunities.