Library Information Specialist

Forsyth CountyWinston-Salem, NC
Onsite

About The Position

The Library Information Specialist position supports the public service functions of the Library by working the public service/information desk, answering requests for information from customers, issuing library cards and updating customer records, checking out library materials and shelving library materials. This position assists customers with technology-related questions on the public computers and on customer’s personal electronic devices including downloading eBooks and audiobooks. This position works 18 hours per week which includes nights and weekends.

Requirements

  • High school diploma or GED.
  • Knowledge of basic computer competency with current office software and technology.
  • Excellent customer service skills.
  • Attention to detail.
  • Proficiency with basic computer skills and office technology including Microsoft, Google, internet searching and downloadable material.
  • Accuracy with tasks.
  • Must comply with NC G.S. 153A-94.2(b) regarding criminal history record checks for positions interacting with children.

Responsibilities

  • Supports the public service functions of the Library by working the public service/information desk.
  • Answers requests for information from customers.
  • Issues library cards and updates customer records.
  • Checks out library materials and shelves library materials.
  • Assists customers with technology-related questions on the public computers and on customer’s personal electronic devices including downloading eBooks and audiobooks.
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