Library Clerk

City of Rancho Cucamonga • Rancho Cucamonga, CA

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About The Position

The Library is recruiting for a full-time Library Clerk to assist in the Circulation Division. The role supports circulation, collection, LINK+, and Passport tasks; provides customer service at blended service desks; and contributes to a welcoming, safe, and enjoyable library environment for community members of all ages and backgrounds. The clerk also trains and directs staff in library procedures, completes point-of-sale transactions and daily cash reconciliation, and acts as a certified Passport Agent in accordance with Department of State directives and training. The position supports Library Administration as needed and contributes to library programs and services.

The successful candidate will have a strong commitment to customer service, attention to detail, effective communication and interpersonal skills, and the ability to work well both independently and as part of a team. Minimum qualifications are a high school graduation or equivalent and one year of library experience, or an equivalent combination of training and experience. A California driver's license, or the ability to obtain one, and a satisfactory driving record are also required.

Requirements

• Graduation from high school or equivalent.
• One year of library experience, or an equivalent combination of training and experience that provides the desired knowledge and abilities.
• Knowledge of modern office practices and procedures, English usage, spelling, grammar and punctuation, basic mathematics, and basic bibliographic research tools.
• Ability to perform library clerical work with speed and accuracy; use a computer terminal and its functions; follow oral and written instructions; operate office machines and equipment; communicate effectively orally and in writing; and establish and maintain cooperative working relationships.
• Possession of or ability to obtain an appropriate California driver's license and a satisfactory driving record.
• Successful candidates must pass reference and background verification, provide proof of a valid California driver's license and insurability, and pass a pre-employment medical exam.
• If hired, candidates must complete employment eligibility verification and furnish proof of legal authorization to work in the United States.

Responsibilities

• Support the Circulation Division with circulation, collection, LINK+, and Passport tasks.
• Train and direct staff in library procedures.
• Accurately complete point-of-sale transactions and daily cash reconciliation.
• Act as a certified Passport Agent in accordance with Department of State directives and training.
• Provide exceptional customer service at blended service desks and work closely with team members.
• Help create a welcoming and enjoyable space for community members of all ages and backgrounds.
• Help maintain a safe Library space by applying Library policies and the Code of Conduct.
• Demonstrate teamwork and support Library programs and services.
• Provide support to the Library Administration division as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED