Library Associate - Part-Time - (Children Services), Grade 18

Montgomery County•202 Meadow Hall Dr Rockville MD 20851 USA, MD

6d•Onsite

About The Position

MCPL has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1 million diverse customers. Approximately 500 engaged and passionate staff provide services in 21 library locations and in community engagement using direct outreach and virtual assistance. MCPL is an open, inviting, and vital gateway to the information, ideas and enrichment that strengthens our county. A diverse, highly qualified staff continually assesses community needs and interests to support, encourage and inspire our customers. MCPL believes in the right of all to learn and to grow. We value intellectual freedom, accountability, quality service, diversity, fairness, professional ethics, integrity of information and respect for our customers, our community, and ourselves. We are a learning organization that functions openly by exploring new ideas and using the collective talent, knowledge, and creativity of employees at all levels. The Montgomery County Library System is committed to the full inclusion of all qualified individuals. MCPL values diverse perspectives, lived experiences, and cultures. MCPL encourages BIPOC (Black, Indigenous, and people of color), immigrants, women, LGBTQIA+, individuals with disabilities and veterans to apply. As part of this commitment, MCPL provides reasonable accommodation for persons with disabilities to participate in the job application or interview process and/or to perform the essential functions of the position. Are you looking to join an innovative, collaborative, and diverse team? Montgomery County Public Libraries (MCPL) is seeking innovative team players that embrace the transformative nature of public libraries, who enjoy connecting customers with materials and resources and are eager to learn. The ideal candidate for this role is an effective communicator, is customer service oriented, and a committed public servant who equalizes opportunities for Montgomery County residents. Bilingual applicants are encouraged to apply. Additional multi-lingual pay may be available after successfully passing a multilingual examination.

Requirements

Graduation from an accredited college or university with a bachelor’s degree.
None (Experience)
None (Licensure)
Employees will be responsible for maintaining appropriate level of Continuing Education Units (CEUs) to sustain certification/licensing requirements.
An appointee with only a bachelor's degree shall have two (2) years from date of appointment to complete a minimum of ninety (90) clock hours of approved in-service training under Departmental sponsorship, by attending a program meeting the standards for approval promulgated by the Maryland State Library Agency; or, complete nine (9) hours of formal academic coursework in library science.
This position requires completion of a pre-employment Medical History Form to assess your ability to safely perform the essential duties of the role.
Ability to perform light physical effort, such as keyboarding, standing, or staying in place for long periods of time and lifting, carrying and/or moving of book tubs, carts and library books and materials weighing 20 pounds, regularly, and up to 50 pounds, as required.
Ability to work effectively and calmly under pressure.

Nice To Haves

Experience providing direct customer service to Children.
Experience in locating information and materials through general reference, electronic resources, and book recommendation services.
Experience or familiarity using Public Access Catalogs and electronic online databases to locate material, place holds, and search indices.
Experience educating and informing groups and/or conducting programs for Children.
Experience with technology such as software, digital signage, e-readers, iPads, hotspots, Smart TVs, and other equipment to support customer service needs.

Responsibilities

Promote and support MCPL’s Diversity, Equity and Inclusion values with staff and customers.
Center the experiences of people and communities who are most affected by structural inequities when engaging in programming, partnerships, and information services work.
Connect Children and people with disabilities with materials and resources both in-person and over the telephone.
Assist customers at information or circulation desks
Assist with programming for Children, including staff-led and partner-led events.
Assist with collection maintenance, including shelving and processing of library materials.
Use new technologies and platforms.
Attend meetings and workshops for professional development.
Stay up to date with changes in MCPL policies and procedures, and technologies used by MCPL.
Prepare library exhibits and displays; identify items of high potential demand or widespread interest.