Library - Associate III

Library Systems & Services LLC•Manassas Park, VA

11d•Onsite

About The Position

This is for a programming Library Associate 3 position, the selected candidate will mainly be working on Adult and Senior Programs. The primary responsibility is to assist the librarian with planning and facilitating library programs and/or volunteer coordination. Additional responsibilities include staffing the circulation desk, providing excellent customer service, handling and overseeing the opening of accounts, placing holds, processing interlibrary loans, handling fines, processing lost materials and problem-solving patron accounts. This position is for an LA3 Hours worked per week: 24

Requirements

H.S. Diploma or GED required
Three years library experience preferred
One year supervisory experience preferred
Proficiency with library systems and databases
Excellent communications skills, both written and verbal
Multilingual speaking is a plus
A high degree of proficiency in MS Office suite including Excel, Word and PowerPoint is desired
Excellent customer service skills
Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Nice To Haves

Bachelor’s degree preferred
Multilingual speaking is a plus
A high degree of proficiency in MS Office suite including Excel, Word and PowerPoint is desired

Responsibilities

Provides customer service to patrons by welcoming patrons, providing tours and assisting patrons in all areas of the library
Work closely with Librarians and library management to plan, implement and promote programming activities, with a focus on Adult Services
Work closely with Librarians and library management to plan, implement, and attend outreach services around the community
Inform library patrons of rules of conduct as necessary, and enforce those rules when appropriate
May maintain circulation records and oversee the mailing of library materials to patrons in homebound or other programs
Supports Circulation Desk by assisting with answering patron questions, issuing library cards, checking in/out materials, and managing patron accounts
Process damaged materials to ensure collections are maintained in a good condition
Assist with library opening and closing procedures
Act as Person in Charge (PIC) when library management or librarians are not available
May coordinate volunteers and assign duties, providing necessary training
May supervise junior Library Associates which includes managing performance, evaluation, interviewing/hiring, training and approving timesheets
Other duties as assigned