Library Technician III

State of Colorado•Denver, CO

1d•Onsite

About The Position

Arthur Lakes Library is seeking a service-oriented, collaborative, and detail-focused Library Technician III to support library operations during evening and weekend hours. This position plays a vital role in ensuring students, faculty, and staff have access to the resources, services, and support they need to succeed. As a key member of our Circulation and User Services team, you will provide exceptional customer service, oversee student employees, maintain physical collections, and help create a welcoming and inclusive environment for all library users. This is an excellent opportunity for someone looking to expand their experience in academic libraries, higher education, and staff supervision while contributing to a student-centered campus community.

Requirements

Three (3) years of relevant experience working in a library setting, or an equivalent combination of education and experience that provides comparable knowledge and skills, which included (experience must be documented in "Work History" section of application; "see resume" will not be accepted)
Experience using integrated library systems (ILS), library management systems (LMS), or comparable service-focused software.
Experience supervising, training, or mentoring student employees, temporary workers, or other staff.
Excellent customer service, communication, and interpersonal skills.
Ability to work independently while contributing effectively to a collaborative team environment.
Strong problem-solving and research skills.
Commitment to fostering an inclusive, respectful, and welcoming environment for diverse populations.
Residency Requirement: This posting is only open to residents of the State of Colorado at the time of submitting your application.

Nice To Haves

Experience in an academic or higher education library.
Familiarity with library systems such as Alma and LibApps.
Experience working with circulation services, reserves, or collections maintenance.

Responsibilities

Provide on-site operational support during evening and weekend library hours.
Staff the circulation desk and serve as a primary point of contact for library patrons.
Assist users with circulation services, printing, scanning, study room reservations, library resources, course reserves, and general questions.
Resolve routine and non-routine patron concerns while exercising sound judgment and professionalism.
Support a welcoming, inclusive, and customer-focused environment.
Follow library and campus safety policies and emergency procedures.
Partner with the User Services Manager to recruit, hire, train, schedule, and evaluate student employees.
Provide day-to-day guidance and support to front desk student assistants.
Monitor service quality and help ensure consistent desk coverage.
Step in to provide circulation desk coverage when staffing gaps occur.
Coordinate ongoing maintenance of the library's physical collections.
Conduct shelf reading and organize projects to ensure collection accuracy and accessibility.
Search for missing materials and assist with troubleshooting collection issues.
Assign and monitor collection-related tasks completed by student employees.
Support access to circulating collections, course reserves, and specialized lending collections, including the Gadgets to Go program.