Library Associate II

CARROLL COUNTY PUBLIC LIBRARY•Westminster, MD

3d•$45,825 - $73,320•Onsite

About The Position

Carroll County Public Library is seeking a customer-focused and community-oriented Library Associate II for its Westminster branch. The role supports exceptional library services by providing public information services, coordinating programs, supporting staff operations, and fostering community involvement through volunteer engagement. The position works under general supervision and collaborates with branch staff to advance lifelong learning, community connection, and access to information. The Library Associate II manages Information Services staff scheduling, supervises assigned staff, and serves as the branch Volunteer Coordinator. The position also serves as librarian in charge when scheduled, provides reference, reader’s advisory, and circulation assistance, develops adult collections, and designs and delivers programs for children, teens, and adults. This is a full-time position of 37.5 hours per week, with day, evening, and weekend hours required. The stated salary range is $45,825 to $73,320 annually, with initial compensation generally between $45,825 and $48,116.25 depending on experience and qualifications, plus benefits.

Requirements

Bachelor’s degree.
Ability to schedule, supervise, assign, train, and evaluate the work of others.
Ability to maintain Maryland Library Associate continuing education requirements.
Knowledge of reference and reader’s advisory principles and practices.
Current knowledge of information sources and search tools.
Knowledge of collection development and maintenance principles and practices.
Knowledge of CCPL policies, procedures, and guidelines.
Familiarity with relevant computer equipment and software applications.
Ability to operate library equipment.
Ability to develop and present programs.
Commitment to excellent internal and external customer service.
Excellent communication skills.
Complete 90 contact hours of approved in-service training through the Library Associate Training Institute (LATI) within the first two years of employment, or complete 9 hours of formal academic coursework in library science.

Responsibilities

Serve as librarian in charge (LIC) as scheduled.
Oversee substitute staff and volunteers, including participating in staff interviews, hiring, and onboarding; training, coaching, and managing staff; scheduling and approving timesheets; and evaluating staff.
Provide customer service at the public service desk through reference, reader’s advisory, and circulation assistance in person and by phone.
Stay current on industry trends, emerging technologies, and library best practices.
Develop and maintain adult collections according to system guidelines and practices, and recommend new titles for acquisition.
Design and deliver programs for children, teens, and adults, both onsite and offsite.
Assist with designing and maintaining displays that highlight collections and encourage use of library materials.
Communicate library policies and procedures to customers.
Oversee applicable budgets.
Attend system meetings, prepare and submit reports, attend training and workshops, and represent the library at statewide meetings as assigned.
Maintain professional growth and development through library teams, committees, outreach, training activities, and professional organizations.
Provide branch-specific support as needed and perform other assigned duties.