Library Assistant II

Mercer University • Macon, GA

3d • Onsite

About The Position

Mercer University is searching for a Library Assistant II on the Macon, Georgia campus. This position provides front-line circulation service in a team-based environment under the daily guidance of the Circulation Manager. Routine tasks include operating a web-based circulation system, providing reserve services, opening and closing the library building, assisting with training and supervising student assistants, shelving materials, and monitoring patron and building security during assigned hours. This position works consistent evening shifts (until 10pm) and Saturday shifts.

Requirements

• High School Diploma or GED
• Foundational knowledge of Microsoft products such as Word, Excel, Outlook
• Minimum 1 year of library experience or direct customer service experience
• Ability to communicate and interact effectively with patrons and colleagues in person, electronically, and via the telephone to provide quality customer service
• Ability to operate and troubleshoot office equipment, including photocopiers and microform reader/printers, computers, printers in order to assist patrons and ensure they are working efficiently
• Ability to use Microsoft Word and Excel to maintain records and prepare reports
• Ability to use web editing software in order to create, modify, and publish web content
• Ability to use the integrated library system to circulate materials, prepare notices, place holds and/or recalls, conduct basic processing, and obtain statistical data
• Ability to schedule, train, and supervise student assistants and evaluate their work to ensure effective workflow
• Ability to move boxes and materials of up to 30 pounds in order to shelve and or move library materials with or without reasonable accommodation
• Ability to produce accurate work, ability to organize work, and ability to set and adjust priorities
• Ability to push fully loaded book trucks, and ability to reach and bend to shelve library materials with or without reasonable accommodation
• Ability to use independent judgment to make appropriate decisions
• Ability to work as part of a team and to work cooperatively and creatively with colleagues to maintain a positive work environment

Nice To Haves

• Bachelor’s degree, or an equivalent combination of education and appropriate library work experience
• Experience with Alma / Ex-Libris (Library Management System)
• Up to one year of library experience, with preference for academic library experience
• Experience using an integrated library system
• Experience with HTML or web content software, such as Plone
• Demonstrated efficiency with Word and Excel
• Experience troubleshooting basic computer technology problems
• Supervisory experience

Responsibilities

• Operating a web-based circulation system
• Providing reserve services
• Opening and closing the library building
• Assisting with training and supervising student assistants
• Shelving materials
• Monitoring patron and building security during assigned hours

Benefits

• Comprehensive health insurance (for self and dependents)
• Generous retirement contributions
• Tuition waivers
• Paid vacation and sick leave
• Technology discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED