Part-time Library Assistant (PT-SAC)

Saint Johns River State College•St. Augustine Campus, FL

16d

About The Position

The Part-Time Library Assistant provides library services and customer support to students, employees, and community patrons. The role performs circulation, technical services, and acquisitions functions while helping users access library resources, the College portal, and Canvas. It supports daily library operations by providing customer service and helping patrons obtain resources and assistance. The position is scheduled Monday through Thursday from 5:00 p.m. to 9:00 p.m. and Sunday from 1:00 p.m. to 5:00 p.m. during fall and spring terms. During summer term, the schedule is Monday through Thursday from 5:30 p.m. to 9:00 p.m. and Sunday from 1:00 p.m. to 5:00 p.m. The hourly pay rate is $16.69. SJR State is a public college in northeast Florida with campuses in Clay, Putnam, and St. Johns counties, serving nearly 10,000 students each year.

Requirements

High school diploma or acceptable equivalency diploma required.
Customer service experience required.
Two professional references required.
Knowledge of customer service principles and practices.
Ability to provide courteous and professional service to a diverse population.
Basic knowledge of Microsoft Office applications and standard computer software.
Ability to learn and use library resources, the College portal, and Canvas.
Strong verbal and written communication skills.
Strong organizational and time management skills.
Ability to work independently and collaboratively in a team environment.
Ability to explain policies and procedures clearly and professionally.
Ability to perform routine library and office duties, including standing, walking, reaching, bending, and lifting library materials as needed.

Nice To Haves

Library and office experience preferred.

Responsibilities

Provide library services to students, employees, and community patrons.
Perform circulation, technical services, and acquisitions duties as assigned.
Deliver outstanding customer service to library users.
Answer directional and informational questions about library services and resources.
Explain and enforce library policies and procedures.
Assist with library initiatives, projects, and special events.
Provide basic assistance with Microsoft Office applications.
Assist users with library databases and electronic resources.
Provide support for the College portal and Canvas Learning Management System.
Help patrons locate and use library materials and services.
Maintain accurate circulation and library records.
Assist with daily library operations and organization of library materials.
Support staff with departmental projects and activities as assigned.
Perform other related duties in support of Learning Resources operations.