Library Assistant, Campbell Library

Rowan University • Glassboro, NJ

22h • $41,070 - $44,494 • Onsite

About The Position

Contributes to all areas of Campbell Library Public Services, including the In-person Service Point, Virtual Service Point, Exhibits planning, Lending/Borrowing, and tabling/outreach at events across campus. Provides exemplary customer service in all interactions with patrons, upholds building procedures and policies, including opening/closing routines and emergency protocols. Assists with stack maintenance, including shelving library materials, examining the collection for book condition, and shifting/inventorying the collection. Other duties as assigned.

Requirements

• High School Diploma

Nice To Haves

• At least 2 years of library experience in a public services capacity
• Understanding of common academic library collections
• Experience with key library systems and software (e.g. Alma, ServiceNow, Illiad, ReShare)
• Experience with common productivity software (e.g. Microsoft Office Suite, Google Suite)
• Experience working with a wide variety of collaborators on projects
• Ability to engage with all members of a diverse community in-person and through writing
• Ability to manage multiple projects, prioritizing work, and meet deadlines both independently and as part of a team, often with frequent service need interruptions
• Ability to follow, implement, and enforce a broad range of policies, procedures, and local practices
• Experience designing and mounting exhibits
• Excellent communication and presentation skills

Responsibilities

• Assists with the fulfillment of lending and borrowing requests via Interlibrary Loan systems
• Staffs the In-person & Virtual Service Points as assigned, providing exemplary customer service to all patrons in all modalities
• Follows building procedures for opening/closing, entrance policies, and emergency protocols
• Staffs tabling/outreach events across campus, representing Campbell Library’s services and collections
• Shifts and maintains physical collections throughout Campbell Library
• Provides tours of library facilities
• Assists in the preparation of library materials for display, exhibits, and library programs
• Collaborates on broad Campbell Library projects to support other departments as needed
• Participates in the gathering of usage information
• Contributes to the planning of library events and activities
• Conveys unmet patron needs, emerging trends, and new ideas to their supervisor, ensuring they have the insight needed to make informed decisions and anticipate future needs

Benefits

• comprehensive NJ State health, dental and retirement benefits
• extensive accrued time off/paid holidays
• tuition reimbursement for employee, spouse, and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and dependents)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED