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CARROLL COUNTY PUBLIC LIBRARY•Eldersburg, MD
•$15 - $23•Onsite

About The Position

The Library Assistant performs shelving, shelf maintenance, and related tasks to keep library materials organized and easy to retrieve. The role also assists with circulation services, supports customers, and contributes to daily library operations as needed. This is a year-round hourly position at the Eldersburg Branch in Eldersburg, Maryland. The schedule averages 9 hours per week or less, is flexible and may vary according to library needs. The employee must be available for day, evening, and weekend hours; workers must be at least 16 years old to work evening schedules. The stated pay range is $15.03–$22.55 per hour, with initial compensation generally between $15.03 and $15.78 depending on relevant experience and qualifications. The position is not eligible for benefits.

Requirements

  • Completion of at least ninth grade.
  • Ability to sort materials in alphabetical or numerical order.
  • Attention to detail.
  • Commitment to outstanding internal and external customer service.
  • Ability to communicate clearly and professionally, tailoring instructions to individual needs and experience.
  • Working knowledge of library circulation guidelines and policies.
  • Proficiency using relevant computer equipment and associated software applications.
  • Must be at least 16 years old to work evening schedules.
  • Must be at least 18 years old to serve as a passport agent.

Nice To Haves

  • Previous customer service experience.
  • Working knowledge of library principles and organization.

Responsibilities

  • Maintain the organization and professional appearance of library collections by handling and shelving materials properly.
  • Provide customer service at the desk, support online services, and help create a welcoming and productive environment for visitors.
  • Assist with circulation tasks, including checking materials in and out, answering phones, and assisting with meeting rooms.
  • Retrieve and process materials requested for inter-branch or customer delivery.
  • Support professional growth and development by participating in library teams, committees, outreach, and training activities.
  • May serve as a passport agent.
  • Support and perform branch-specific services as needed.
  • Perform other duties as instructed and assigned.
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