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County of Chester • Chester County Library - Exton, PA

2d • Hybrid

About The Position

This position is responsible for performing Circulation procedures to ensure quality customer service and smooth, accurate flow of library materials to and from customers. This includes following Library and County policies in order to maintain the public service image of the library. Key job responsibilities for the position are processing and reshelving returned library materials, keeping shelves and public tables neat, clearing the outside book drops throughout the day, and interacting with library patrons in a courteous and professional manner. The person in this position must be able to put materials in order alphabetically and numerically using decimal numbers. The position also requires the ability to master basic online circulation functions, and demonstrate current computer proficiency including internet, email, and Microsoft Office skills. This position requires the following physical abilities: to handle, lift, move, shift library materials weighing up to 25 lbs; to wheel book carts weighing up to 125 lbs; to operate a keyboard; to stand, sit, kneel, walk, stoop, reach repeatedly throughout the workday. All library positions require both criminal background and child abuse clearances. Candidates who have not lived in PA in the past 5 years will be required to obtain an FBI fingerprint check. Copy and paste this link: www.pa.cogentid.com/index_dpw.htm for further information about the process.

Requirements

• High School education (often in progress), GED, or equivalent experience.
• Must have the ability to perform physically challenging work in a fast-paced environment.
• Must be able to courteously refer clients to the appropriate service desk.
• Must be able to file materials within the appropriate classification schemes: including alphabetical and numerical (using Dewey Decimal System).
• Ability to learn Dewey Decimal system and other library filing systems.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively (verbally, in writing or by listening).
• Ability to read, comprehend, write, speak, understand, and communicate in English in order to perform the duties of the position.
• Knowledge of general vocabulary, spelling and standard English grammar.
• Ability to work effectively with people from diverse backgrounds.
• PA Criminal background check.
• PA Child abuse clearance.
• FBI Fingerprint-based Criminal background check.
• Basic Office Suite Skills, (Word, Excel, PowerPoint, and Explorer)

Nice To Haves

• Knowledge of the Chester County policies and procedures.
• Experience within library settings, may include volunteer experience in school libraries.
• Knowledge of library filing procedures, including cross-file indexing.

Responsibilities

• Process returned materials in preparation for being re-shelved or sent to other libraries.
• Shelve materials and perform shelf reading to ensure patron access and proper organization
• Move material between book trucks, shelving areas, and desks.
• Answer in-person inquiries, help customers locate needed materials, and refer customers to other appropriate assistance.
• Maintain shelves (dust or clean).
• Search library for misplaced books, materials, and equipment and return materials and equipment to proper location.
• Know and execute library emergency and incident response protocols.
• Learn and use a variety of software applications for payroll and other County employee accounts.
• Perform other duties, tasks and special projects, as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED