Library Assistant (Hourly)

Austin Community College•Riverside, CA

5d•Onsite

About The Position

Austin Community College is seeking a Library Assistant (Hourly) to report to the Head Librarian. This role is responsible for performing circulation desk computer operations and assisting patrons with directional information. The Library Assistant will work at the circulation desk, checking materials in and out, answering the phone, and making phone contact with other Library Services departments regarding circulation desk functions. Responsibilities include collecting money and giving receipts for fines, releasing student records on hold, opening and/or closing the library, keeping statistics, monitoring the security system, maintaining library equipment, and picking up, sorting, and delivering mail when appropriate. The position also involves performing other related duties as assigned.

Requirements

Office procedures and practices.
Customer service techniques.
Working knowledge of computers and computer applications.
Maintaining confidentiality of work-related information and materials.
Establishing and effective working relationships.
Maintaining an established work schedule.
Effectively using interpersonal and communication skills.
Effectively using organizational and planning skills.
Entering data, maintaining files, and performing other clerical duties.
Effective customer-orientation when working with a multicultural population.
Ability to file accurately – numerically and alphabetically.
Ability to work in a team environment.
Ability to understand and follow detailed instructions.
Ability to communicate effectively.
Ability to perform quality customer service at a public service desk.
Ability to conform to an established work schedule.
Ability to sit or stand for extended periods of time.
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
Ability to lift and carry up to 35 pounds and maneuver book trucks.
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Nice To Haves

Knowledge of Library of Congress Classification System.
Experience with online circulation systems such as SirsiDynix.
Library customer service experience.
Use a variety of spreadsheet, word processing, database, and presentation software.
Use automated library systems within a web-based environment.
Related work experience in a library or bookstore.

Responsibilities

Performs office duties in support of faculty, staff, and/or student efforts, including word processing, data entry, maintaining files, processing mail, and duplication.
Gathers, compiles, and enters data, producing routine reports and documents.
Produces handouts, fliers, newsletters, brochures, manuals, and other documents.
Answers the telephone, routes calls, or takes messages; responds to and/or directs inquiries in person or on the telephone.
May input budget figures, prepares requisitions, logs and tracks expenditures, takes payments, or issues invoices or bills.
Maintains tracking systems and logs.
Operates office equipment such as copiers and fax machines.
Perform work experience circulation desk duties: including checking materials in/out, collecting fines, updating patron records, answering the phone, and removing student holds.
Perform collection and stack maintenance duties: including shelving of materials, shelf reading, light cleaning, and other assigned tasks.
Provide support for Librarians and Library Assistants.
Complete word processing and data entry tasks.
Other duties, and special projects, as assigned.