Library Assistant - Teen Services
About The Position
Charlotte Mecklenburg Library is seeking a Full-time Library Assistant to deliver a high level of quality library services, ensuring the provision of value-added experiences for all customers and performing routine tasks in support of the library. This position specifically will serve as a member of the Information Services team, with duties on a Teen Services Desk and a Reference Desk. This position will work directly with the Teen Services team to provide a welcoming and learning environment for the Teen community. The library system serves a community of approximately one million citizens in the city of Charlotte and surrounding towns in Mecklenburg County. Our mission is to create a community of readers and empower individuals with free access to information and the universe of ideas.
Requirements
- Minimum of one year of customer service experience including library or retail
- High School diploma or equivalent
- Proficient in various computer applications including Microsoft Office Suite
Nice To Haves
- Experience working with teens/young adults
- Knowledge of integrated library systems software (IE: Polaris)
- Bilingual
Responsibilities
- Promote the library’s collection and services
- Perform circulation activities
- Provide service desk coverage
- Provide materials to appropriate bins for transfer
- Provides research assistance to customers
- Utilize integrated library systems software
- Assisting customers at several service points
- Training and assisting customers on various library policies, procedures, and processes
- Assisting librarians with program delivery and outreach services
- Assisting with volunteer management
- Perform shelving and weeding duties
Benefits
- Full-Time Benefit Eligible
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
